I’ve received nearly a half dozen reports of clawbacks of American Express Membership Rewards regular spend, +5x referral bonus, and sign-up bonus on Tuesday and Wednesday, and I’ve seen corroborating data-points publicly and privately too. This isn’t happening silently, but rather those affected are notified by email with the message:

After careful review, we noticed activity that indicated these points may have been earned or used in a way that doesn’t meet the terms and conditions of the Membership Rewards program or of the promotional offer under which you earned the points.

Based on conversations with AmEx customer service reps, American Express has tagged certain purchases as gift card purchases and reversed the points earned and the some of the bonuses awarded based on that spend, since the AmEx terms and conditions exclude “cash equivalents” from earning. We’ve seen clawbacks on the following types of purchases:

  • Some Speedway purchases that are a near multiples of $505.95, but not all
  • Some Walmart purchases that are a near multiple of $504.90, but not all
  • Some giftcards.com purchases, but not all
  • Some grocery in-person gift card purchases (various chains), but not all

Clawbacks have happened on (at least) Business Gold cards, Business Platinum cards, Blue Business Plus cards, and Personal Gold cards. Other than earning Membership Rewards, bonus categories and card types probably don’t play a factor in whatever’s happening.

There’s some less-bad news too though:

  • It seems that clawbacks have only happened on some cards, even if multiple cards could have been affected
  • It seems that clawbacks are happening specifically on cards in the sign-up bonus period or in a +5x referral period
  • All clawbacks seem to be for late-May or June spend
  • So far it looks like American Express is only targeted cardholders that closed a card in the last month or so (even if it wasn’t the same card)

If you’re working on a sign-up bonus in the near future, I’d try an avoid spending in suspiciously obvious amounts at big-named retailers which seems to help, and be careful about when you close any AmEx card. Good luck!

(Thanks to Tyler, D73, SideShowBob233, Brooke, and Brandon for collaborating with me on this post)

Pictured: AmEx.

EDITOR’S NOTE: ⚠️Warning! Your subscription to MEAB is cancelled effective immediately due to rewards abuse⚠️ (Just kidding, that was Bilt, and they were apparently just kidding too)

  1. Kroger stores have a 4x fuel points promotion on third party gift cards and fixed value Visa and Mastercards running through April 23.

    The fuel points market is currently slightly depressed, but if you can hold them for a few weeks you’ll probably get better rates. Kroger account shutdowns are largely a thing of the past with good account hygiene and keeping balances well below six figures.
  2. There’s a new free churning called CardRight that tracks sign-up bonuses, card eligibility rules, when you can close a card without clawback, current card offers, and similar features related to card churning.
  3. H-E-B Stores have a $10 H-E-B gift card with the purchase of $50 or more in Home Depot or Lowe’s gift cards. Scale with multiple H-E-B accounts. (Thanks to GCG)
  4. Yes, there have been scattered reports of big retention offers for Business cards at American Express, and we’ve been hearing them in quasi-private forums for several weeks; no, we don’t know a way to be targeted if you’re not already targeted. Either way though, you should always be checking for retention offers and comparing those to new sign-up bonuses before accepting.

Happy Thursday friends!

Bilt company party invitation preview just dropped.

EDITORS NOTE: In 2024, I’ve introduced Guest Post SaturdaysToday’s guest post is from a new travel blogger but seasoned financial hacker, Graham, who offers great insight on application of churning techniques to other aspects of finance.

tl;dr:

  • The tricks you know from churning can be applied elsewhere in life, such as when you change jobs:
    • You can double dip on 401k matches and mega backdoor contributions
    • You can hold out for the best offer on a once-in-a-lifetime operation like rolling an old 401k to IRA
    • You can drain corporate benefits, like you’d drain an Amex coupon book before closing the card
    • You can get your annual fees (aka taxes) refunded if you get money clawed back by your employer
    • Just like you book refundable bookings as backups, you can rely on COBRA as a refundable (never charged, really) backup insurance option

Intro

In the world of churning and travel hacking, we’re used to using all sorts of tricks to get the most value for ourselves. We double or triple dip on annual benefits, we hold out for the best offers on NLL cards, we drain the coupon book benefits on a card before closing it, we take advantage of grace periods for getting annual fees refunded, and we make preventative refundable travel bookings. It turns out that the kinds of tricks we use for credit cards and travel also apply to many other aspects of life. In this post, I go through all the ways I’ve found to apply churning tricks to the process of changing jobs.

It should go without saying, but I’m just some random dude on the internet that isn’t a lawyer or accountant (and more importantly isn’t your lawyer or accountant). I’ve done my best to research and cite these tricks, and to include my own experience where I have it, but make sure to do your own research and understand the consequences of what you’re doing before blindly applying tips in this post.

401ks

Double Dipping: Two 401k Matches

Many employers offer to match the money you contribute to your 401k each year. Those matches apply to an overall per-employer limit ($69,000 for 2024) not your personal limit ($23,000 for 2024). Having two employers gives you the opportunity to get two full matches. Let’s imagine this scenario:

  • Employer 1 offers a 50% match on contributions (up to some fraction of your salary), and you’ve earned enough for up to a $7.5k match on 15k contributions
  • Employer 2 offers a 50% match on contributions (up to some fraction of your salary), and you will earn enough for up to a $5k match on 10k contributions

There are multiple ways to optimize this scenario:

  • Easier, Less Profitable Way – Limiting Contributions at Employer 1: You could limit your contributions to Employer 1’s plan to $15k, so you maximize the match without going over. Then when you join Employer 2, you can use your remaining space to contribute $8k, getting $4k of your possible $5k match. This leaves some money on the table, but nets you more than if you’d just maxed your 401k at one or the other employer.
  • Riskier, More Profitable Way – Excess Deferral + Corrective Distributions: You could contribute $15k to Employer 1’s plan and $10k to Employer 2’s plan. This would put you in a situation where you’ve achieved the maximum match, however, it also puts you $2k over your $23k personal limit and means you’ve made an Excess Deferral. The consequences of an Excess Deferral are double taxation on that money, and potentially additional penalties, which probably outweigh the value of the additional match. You can avoid the double taxation and penalties with a Corrective Distribution that removes $2k from Employer 1’s plan. The catch is that Employer 1’s plan may not be willing to provide Corrective Distributions, or Employer 1 may attempt to claw back the match. Before attempting this method, you should confirm your plan supports Corrective Distributions and you should be prepared to really pay attention when filing your taxes.

Note that there are plenty of other nuances of 401k plans that might affect your personal results, such as true ups and vesting schedules. Make sure you know both plans inside and out and have thought it through before attempting.

Double Dipping: Two Mega Backdoor Contributions

The mega backdoor roth is the lesser-known big brother of the backdoor roth, and it lets you sock away tens of thousands of dollars through your employer’s 401k plan. An even lesser known thing is that because mega backdoor contributions are not Elective Deferrals, they’re only subject to the overall per-employer limit ($69,000 for 2024), not your personal contribution limit. That means if you change employers through the year –and both plans support it– you can do the mega backdoor roth twice.

Holding Out for the Best Offer: Saving a 401k to Transfer

When leaving a company, you often have three choices for what to do with your 401k:

  1. Keep it with the current plan administrator (beware: there may be fees)
  2. Roll it into an IRA
  3. Roll it into your new 401k plan

There are many pros and cons to each that are beyond the scope of this post (eg. IRAs have fewer bankruptcy protections than 401ks), but here are two reasons you might want to hold off on rolling your old 401k into your new plan:

  • You can sometimes roll a 401k into an IRA to get relationship pricing at banks. For example, I used an old 401k to get to the next relationship pricing tier on my mortgage, saving an additional 1/8% on my mortgage rate. Note that including retirements in relationship pricing is not the norm, and Citi is one of a few banks I found that did that.
  • You can sometimes find significant bonuses to bring an IRA to brokerages. For example, Robinhood has a 3% match right now (beware they require you to keep the money there for 5 years)

One thing to be aware of if you plan to use one of these tricks is the pro rata rule. If you do backdoor roth IRA contributions, the rule can create negative tax consequences if you leave your pre-tax money in an IRA through the end of the year. My personal workaround was to roll my old 401k into an IRA to get the Citi relationship pricing, and then roll the IRA into my new 401k a month later (all within the same year).

Draining Benefits: Using up Annual Benefits

Many companies have miscellaneous benefits that reset to full at the beginning of the year, and have a use-it-or-lose-it model. Examples include commuter cards and FSAs. Many benefits will cease to be available once you leave, and others will have a limited window to submit expenses after you leave. Make sure to keep track of the deadlines for these accounts, and drain them.

Note that some benefits like FSAs are based on paycheck deductions that happen throughout the year, but the full amount may be available in your account starting on Jan 1. I don’t believe there are laws governing this, but on departure my company doesn’t claw back FSA spend that exceeded paycheck contributions. If this is the case at your company an you know you’re leaving far enough in advance during open enrollment period, you could max out your FSA contributions to take advantage of this edge case.

Fee Refunds: Tax Refunds on Clawbacks

If you get any money clawed back when changing jobs (eg. a signing bonus that didn’t fully vest), keep track of it. If you previously paid income taxes on that money, you may be able to deduct the clawback from your income. I personally was able to deduct a $14,000 clawback for the 2019 tax year and had my return accepted with no audit, but this may be a scenario where you want an accountant for CYA purposes.

Backup Bookings: COBRA for Health Insurance

Insurance from your old job usually lasts to the end of the month that you left. If you don’t start your new job by then, COBRA is a program that lets you pay to continue your old coverage. You have 60 days from when your coverage ends to request that continuation of coverage under COBRA, and the coverage “is always retroactive to the day after your employer coverage ends”. You pay the full cost if you do elect, but if you have a short gap in insurance, you can hold off on electing for COBRA until you know if you happen to need it or not. If it turns out you did need it, elect after the fact and be covered. If it turns out you didn’t need it, you’ve saved on the cost of insurance.

About the Author

I love understanding systems, and optimizing for the best outcomes within the rules as implemented (rather than as written, which is a distinction all churners should be keenly aware of). This love has led me to a career in cyber security, to churning, and also to a general obsession with optimizing all things finances. I’ve recently turned that last point into a blog where I write posts like this one (with many more in the pipeline). If you’re interested in that kind of content, there’s a subscribe box at the bottom of the blog. And if you think I’ve missed something, gotten something wrong, or should write future posts on a particular topic, please drop me a line.

– Graham

Graham’s light evening reading, prolly.

Welcome back friends, and special thanks to all of the guests that covered the last two week’s worth of content while I took my first annual vacation from blogging. The feedback I got from the guest posts was unanimously positive, and best summed up by community kingpin Garth who said to me “Based on the content over the last few days, please take more vacations”. He’s not wrong.

Introduction

Now let’s get to the annual MEAB New Year tradition before we slide in to the regular short-form blog posts that litter the rest of the year like a gym floor after a red solo cup convention: A recap of travel hacking and manufactured spend in the last year with the most sophisticated, Shakespearean, high-brow form of story telling known to the modern world: Animated GIFs.

Previous versions of the New Years special:

Just the GIFs Ma’am

Let’s go!

Chase told us in 2022 that pay yourself back with Aeroplan points was coming soon, and we um, patiently react when January 1, 2023 hits and we still haven’t seen it.


Chase Aeroplan Pay Yourself Back did finally drop on January 13, and gamers realized that Aeroplan miles can originate from other sources, like I don’t know, American Express Membership Rewards. The theories abound.


While the gamers game, a Chase executive reacts to excessive Pay Yourself Back on Aeroplan miles not earned through the Chase ecosystem.


The heavy hitters who cashed out millions of American Express Membership Rewards via the Chase Aeroplan backdoor don’t finish the way they envisioned.


The Chase Executive Office finally relents after repeated prodding, and heavy hitters shutdown by Chase for Aeroplan Pay Yourself Back rewards abuse come back for another fight.


MEAB pretends to be an economist by formulating The Time Value of Points.


The Ness credit card shuts down abruptly, its CEO says points redemptions will be online for a few weeks post shutdown, and then speeds away to never be seen again. Spoiler alert: Redemptions weren’t online for a few weeks.


Bank account bonuses feel lonely after the Fed raised interest rates repeatedly, making them nonsensical.


The feeling when that 11th (or 83rd) AmEx charge card application sails through and is approved.


The community’s reacts to American Express bringing back bonus spend offers for up to 99 employees per business card.


When a news article featuring a FinTech that just raised a $33 Million Series-A drops, we play it cool.


American Express released a +3x referral offer for Q4. We were really excited, but then discovered that gamers didn’t get the promo and were instead slapped in the face by losing the ability to refer on personal cards all together.


AirFrance and KLM’s FlyingBlue program had a day-long mistake award pricing glitch, with long-haul business class flights pricing between 1,500 miles and 13,500 miles. Almost nobody expected them to honor these fares, but they did for FlyingBlue elites that redeemed at the 13,500 mile level.


MEAB gives in after several dozen award searches for first class space on a flight to New Orleans and ends up booking a Southwest ticket when it’s the only direct flight.


January started out looking bleak for most airlines because of a pilot, airframe, and slot shortage, but JetBlue thought it was going to be the breakaway winner because it was getting all of Spirit’s pilots, airframes, and slots based on a merger agreement inked in late 2022 so the shortages wouldn’t be a major concern.


In March, the DoJ sues to block the JetBlue and Spirit merger as anticompetitive, especially because JetBlue and AA have the Northeast Alliance.


Then in May, a Judge ruled that the Northeast Alliance between JetBlue and AA is anticompetitive, tells the two to cut it out (and they do).


A majority of the DoJ’s antitrust case against the JetBlue and Spirit merger relied on the Northeast Alliance, so JetBlue’s executive staff celebrates is the most awkward businessy way possible.


The DoJ decided to continue with its case despite the failed Northeast Alliance, and JetBlue’s attorneys respond.


Meanwhile, Delta’s VP of Skymiles prepared for a massive Elite Status Program devaluation while it was pretty sure no one was looking.


It turns out everyone was looking though, and Delta walked back its elite devaluation slightly to console its frequent fliers (but only temporarily).


AA Elites watched the Delta disaster from afar, thankful that for once it’s not them.


American Express’s systems got progressively slower through the year, and now we know why from an interview with an American Express programmer.


Southwest CEO Bob Jordan declares that Southwest will never, ever have another holiday meltdown in the entire history of forever.


Every holiday season brings us the AmEx Triple Dip where we practice counting up to three, ideally a bunch of times.


John at the Risk of Ruin podcast masterfully transforms incoherent ramblings about credit card churning and manufactured spend into something coherent and compelling.


The Dutch government planned to reduce Amsterdam Schiphol airport slots by 12% and prevent JetBlue from starting new service to the country, angry that the DoJ was the only one having all the fun.


Then the Dutch government realized that cutting service wouldn’t hurt anyone but the Dutch, so they said “JK JK guys, my bad“.


After preparing for battle with American Express customer service, we instead got a call from the Citi fraud team.


AirFrance / KLM’s FlyingBlue frequent flyer program decreased the cost of some award tickets, reminding us that they’re still kinda cool.


American Express’s Rewards Abuse Team (RAT) started clawing back points from deliberate, obvious types of manufactured spend.


We got exclusive footage of Breeze Airways’ operations center. Who could have guessed that an airline with routes such as:

  • Cincinnati to Providence
  • Akron to Norfolk
  • Hartford to Bradenton
  • San Bernadino to Hartford

… could possibly loose money?


Three short years ago we were really excited by 120,000 Membership Rewards sign-up bonuses.

Now we struggle to get excited by a 150,000 Membership Rewards bonus, but we pretend to be excited to make sure American Express keeps ’em coming.


MEAB was discretely filmed during the inaugural annual blogging holiday.

In Closing

Happy new year friends, and we’ll be back to our regularly scheduled programming tomorrow!

  1. American Express Offers has two big offers:

    – 25,000 Membership Rewards with $1,500 spend with Royal Caribbean through December 31
    – $100 statement credit with $500 spend at Hiltons in Nevada through March 15, 2024

    American Express does clawback offer bonuses that are refunded, but in a rather simplistic way. (Thanks to Conner)
  2. United TravelBank funds can now be gifted to friends and family, and in related news TravelBank loads still work for the American Express Platinum’s airline incidental credit. This is great news at first blush, but the addition of “friends” probably means this isn’t going to end well for anyone.
  3. Plastiq, the once plucky upstart bill pay service that failed to IPO, went bankrupt, and was then acquired by its (loose) competition, has taken a page from the airline frequent flyer playbook: A silent devaluation. They’re now charging $0.99 for ACH delivery and $1.49 for paper check delivery in addition to other fees.

    16 days ago they announced that they’d accept American Express payments in a “couple of weeks”. They don’t currently accept AmEx, so I guess by “accept American Express payments” they really meant “charge new fees when sending to American Express, but also everyone else” which frankly is the most Plastiq thing that could have happened.
  4. Vacasa redemptions through Wyndham also took a note from the frequent flyer playbook with a silent devaluation. Vacasa redemptions were 15,000 points per bedroom and worked on properties that cost up to about $500 per bedroom before fees, but now the limit is somewhere around $350 per bedroom.

    We’ve been #bonvoyed by a non-Marriott hotel chain.
  5. The Gift Card Shop has 50% off of purchase fees on orders over $150 using promo code 2023HOLIDAY through October 29.

    Visas and Mastercards are issued by InComm. (Thanks to SideShowBob233)

The airline frequent flyer playbook in action.

American Express’s Rewards Abuse Team (RAT) is a lot an economic recession – they show up every few years and chip away at your game, piece by piece. And just like a potential recession in the American Economy, they’ve decided that 2023 is a great year for a resurgence after taking a multi-year hiatus. Hooray I guess?

Here’s what they’re up to now:

Clawbacks

Clawbacks of Membership Rewards points started in earnest in June, and continue to happen weekly on Tuesday nights or Wednesday mornings. When clawbacks happen:

  • They clawback obvious manufactured spend at several merchants
  • They focus on cards that had a statement close in the prior week
  • They don’t usually get everything, just a few targeted charges
  • You’ll get an email letting you know that they’ve removed points from your account, and they’ll probably reference the wrong card because of course they do
  • The Membership Rewards team can tell you exactly which transactions caused the clawbacks

We haven’t seen clawbacks on co-branded cards yet, and for the most part not on sign-up bonuses either. Currently it appears that AmEx is guessing about what you’re buying and not getting any actual transaction data and as a result you can throw them off with a little creativity.

Blocking Earnings at Retailers

Some retailers like MasterCardGiftCard.com are no longer earning points for purchases, and spend isn’t counting toward sign-up bonuses either. That said, this is an improvement from late 2022 when these stores were showing up as cash advances.

Tightening Application Rules

Some Platinum cards famously side-skirted certain limits. With last week’s Platinum changes, most or all of those angles seem to have dried up. That said, remember that American Express almost never pulls a credit report for existing account holders so I don’t see a downside to trying a few things if you’re so inclined.

Tightening Financial Review Stanards

If you were involved in a fitness club that took an unfortunate turn of events and you had significant chargebacks on your account, you’ve probably been sent into something that’s like financial review purgatory. In this version of hell your account is suspended, 30 days later the suspension is lifted (probably by an automated process), and then a day later you’re suspended again (also probably by an automated process). I can’t imagine it’ll last forever but so far I’m sure it feels like it. (Side note, never forget The Sneak Attack Strike Back, but with American Express it’ll probably take at least a year’s closure for a financial review to drop off of your accounts.)

Everything Changes

Everything’s always changing in churning and manufactured spend, and this is no different. To thrive, be nimble and adjust to the new landscape.

Have a nice weekend!

The Rewards Abuse Team’s official office mug.

  1. American Express has new offers for 20,000 Membership Rewards after $4,000 in spend in six months for new employee cards, limit five per account for Business Golds and Business Platinums at last year’s generic links:

    Business Gold
    Business Platinum

    The POID on these is K4IY:9976, and the offer has been alive for several weeks (first discovered by reader Jon via MEAB slack), but just hit mainstream yesterday. It’s also been out long enough that American Express customer service confirmed that the offers are properly attached.
  2. Southwest has an airfare sale for flights to, from, and within California through the end of day today using promo code 29OFF. The sale:

    – $29 fares one-way with requisite asterisks within California
    – 29% off of fares on flights to or from California, also with asterisks

    Travel is valid between August 15 and February 14, 2024 for the continental US, and there’s some availability early next year for Hawaii too. For bonus points, do some schedule research and parlay this sale into Thanksgiving travel.
  3. JetBlue has $25 off of one-way flights and $50 off of round-trip flights using promo code FALLTRAVEL booked by this evening for travel between September 6 and November 15. Of course this one has a few asterisks too, because capitalism.
  4. Yes, earlier this week we reported that Kroger would have a 4x fuel points promotion on Friday, Saturday, and Sunday. That wasn’t incorrect, but Kroger is laughing up at us from hell by having an overlapping 4x fuel points promotion on third party gift cards and fixed value Visa and Mastercard gift cards between today and August 8.

    If you’re playing this game with AmExes, just watch out for certain purchases to avoid points clawbacks; remember it’s them, hi, they’re they problem it’s them.

The cable industry learned their asterisk game from the airlines.

  1. Meijer stores has a clickable coupon for $10 off of $150 or more in Visa gift cards through Saturday, limit one per MPerks account.

    Meijer stores sell both Metabank Pathward and Sunrise gift cards. I know which one I’d choose for several reasons, but especially out of principle. I’m currently outside of the Meijer footprint though so my choice instead is to stand outside in the cold rain, watching everyone else’s Meijer party inside the warm, comfy house.
  2. There’s a new link for the Barclay AA Aviator card’s 70,000 mile sign-up bonus requiring only a single purchase. For better approval odds, spend a lot on existing Barclays cards and then pay them off. (Thanks to DoC)
  3. There are four new transfer bonuses for July:

    American Express has a 30% transfer bonus to British Airways Avois through August 31
    American Express has a 30% transfer bonus to Iberia Avios through August 31
    Capital One has a 20% transfer bonus to AirFrance/KLM Flying Blue through July 31
    Chase has a 70% transfer bonus to IHG through July 31
  4. Chase Offers has an easy to game offer for 10% off of Southwest airfare, up to $40 back. The simplest play is to turn this into discount travel funds, but the more lucrative play is to turn this into a statement credit with no effective outstanding charge.
  5. Chase also has targeted offers for spend at gas, grocery, and restaurants on personal credit cards:

    – Hyatt, Southwest, United, Freedom and IHG: 5x up to $1,500 in spend
    – British Airways: 10x up to $1,500 in spend

    Sometimes the Chase website gets confused after a single form submission and incorrectly tells you it can’t find information or you’re not targeted on all subsequent submissions. To avoid that, open a new incognito browser window for each card you check.
  6. The Capital One Shopping portal has a mildly interesting $10 bonus for both the referrer and referred on new shopping portal accounts provided the new account installs the Capital One toolbar and spends $10 through the portal within a month. A few notes:

    Giftcards.com is on the Capital One Shopping portal
    – Giftcards.com typically has negative cost deals around major holidays
    – In the US, July 4 was a major holiday last time I checked
    – You don’t need to hold a Capital One card to have an account on the portal
    – I recommend creating new Capital One shopping accounts periodically anyway to avoid clawbacks

    Why no, I can’t possibly see how this could go wrong for Capital One, why do you ask?

Pictured: 1. Capital One Shopping portal (road), and 2. manufactured spenders (mud slide)