Kroger fuel points are an integral part of the bulk gift card reselling market, perhaps more-so in 2022 than any other year. They’ve boosted that bulk market even further by running nearly non-stop 4x fuel points promotions on third party gift cards, including one that started on Wednesday and runs through Tuesday, September 20.
As we discussed in August though, something is rotten in the state of Denmark Kroger: The company is actively targeting suspected fuel points resellers and has seemingly shut down more accounts in the last couple of months than in the entire prior history of the program. It’s gotten so bad that I know of a single individual that had fuel points accounts worth over $10,000 frozen without recourse.
Without further ado, here’s a Q&A session that I held with my alter-ego to address questions that have been swirling around various groups and chat forums:
Q: What’s the trigger for an account that’s shutdown? A: Datapoints are literally all over the place, and as of now we don’t really have a great idea.
Q: What does a shutdown look like? A: At the pump when trying to redeem points, you see the message: “Invalid Loyalty ID”
Q: Can my fuel points account be unfrozen? A: So far, I’ve not heard of a single success story or workaround
Q: How widespread is the shutdown risk? A: It seems to be a minority of fuel points reseller accounts that are affected, but there’s a big “but”
Q: What’s the big “but”? A: I’m so glad you asked. Even though it’s a minority of accounts that are shutdown, when a one of reseller’s accounts is shutdown, often so are a bunch of other accounts held by the same reseller
Q: How can I protect myself going forward? A: I’d say three things:
Don’t let a single account accumulate more than 20,000 points or so
Watch out for any methods that award more points than they should
Q: Should I cut the fuel points game out? A: I don’t think so, just be careful and follow my usual manufactured spend advice: never have more outstanding than you’re willing to lose if everything goes wrong
Have a nice weekend friends!
Just be careful, and you too can still be the Kroger fuel points GOAT.
The Marriott one is awful (2,000 points points per stay after your second stay September 21 – December 15, or 4,000 if you’re a Marriott credit card holder). The other ones have low odds, but the prizes are great (250,000 AA miles + $2,500, 100,000 AS miles + $2,500, 100,000 WN miles, 100,000 UA miles + $2,500).
Southwest is opening their booking window through April 10, 2023 sometime this morning. If you don’t already have a spring break travel locked in, this is a good opportunity to get something booked.
– Sometimes card linked programs track on staples.com online gift card purchases – Sometimes lesser used portals track on staples.com online gift card purchases
These are Metabank gift cards so have a liquidation plan in place.
Nutella shares that tomorrow is the last day for Citi Dividend card holders to opt-out of automatic conversion to the Custom Cash card. To do so, you have to call Citi at (888) 872-2214 and let them know.
The automatic conversion date is apparently September 19, although there are mixed reports on whether or not the automatic conversion will actually occur.
Another candid of Citi’s IT room, illustrating why Citi’s CS reps always have their wires crossed.
Southwest has a companion pass offer for booking a single round-trip or two one-way flights by tomorrow evening for travel before November 17. After you qualify, you’ll receive a companion pass valid from January 4, 2023 – March 4, 2023.
(Thanks to the ineffable Brian M’s report via MEAB slack)
– $40 back after six purchases of $50 each month for three months – 4,000 ThankYou points after six purchases of $50 each month for three months – 15% in statement credits up to $60 in travel purchases each month for three months
Meijer online has $5 off of $100 Visa gift cards, limit 10. They’re Metabank gift cards, but Kroger, Walmart, and Safeway still universally allow $99 swipes with these and the cards will auto-drain a small balance at most grocery stores, so liquidation is possibly more straightforward than is typical.
Unfortunately I have to counteract the good Metabank news with some bad: These are fulfilled by BlackHawk Network and won’t code as grocery for any credit card category bonuses.
Good news: Meijer sells sushi for less than a dollar and will auto-drain your Metabank gift card. Bad news: This is the sushi.
Editors note: Sometimes I can’t help but get academic and nerdy; but stick with me, the results are good. There’s good stuff in the academic community, and we can apply it directly to your travel to make it better. I don’t know of anyone else doing anything like this, so here we are.
Introduction
There’s an interesting statistics thought experiment that comes up in academia called The Monty Hall problem. The gist of the problem is:
You have three doors with something behind each door, 2 doors have something lame and 1 has something great
You choose a door but don’t yet know the results
The game-master tells you that one of the doors you didn’t pick has a lame prize, and shows you which door
Ok, so there are two doors left: The one you picked and the other door. Unless you’re trained in statistics, you probably think you’ve got a 50% chance that your door has the great prize and a 50% chance that the other door has the great prize, because there are only two left. But, the math behind the Monty Hall problem says that your door is 33% likely at that point to have the great prize, and 67% likely to have the lame prize. (See the Wikipedia page for the math behind the result if you’re interested.) In other words, the other choice is now twice as likely to be the best choice, so choose it if you can!
Applying This Result to Flights
We can apply this result to airline delays with some fuzzy mapping: one door is your on-time departure (your original choice, a delayed flight might be un-delayed and is thus still an option), one door is your delayed departure, and the third door is a an alternate flight.
Based on the math behind the Monty Hall problem, if you’re told that your original flight is delayed, then switching to an alternate flight is more likely to get you to your destination without a late arrival; twice as likely all things being equal (which they’re not). If you’ve ever experienced rolling delays on your original flight, you’ve got some intuitive feel that switching to another flight is probably less likely to lead to an arrival delay too.
Making it Real
There’s a problem with that analysis though: It’s highly unlikely that you’ve got an alternative flight to switch to that leaves at the same time as your original flight. So, to make this actionable for real-world scenarios, we’ve got to factor average delay time into our analysis. To do that, I downloaded the last 12 months worth US airline flight on-time data for a deeper-drive.
First, let’s assume that your airline posts a delay of 45 minutes or longer. In the last year, this is what each major carrier’s average arrival delay looked like:
Operating Airline
Average Arrival Delay, August 2021-July 2022 (For Departure Delay ≥ 45 Minutes)
AA
2 hours 13 minutes
Alaska
1 hour 36 minutes
Delta
2 hours 1 minute
Frontier
1 hour 51 minutes
JetBlue
2 hours 17 minutes
Spirit
1 hour 49 minutes
SkyWest
2 hours 21 minutes
Southwest
1 hour 23 minutes
United
1 hour 53 minutes
So when your airline posts a delay of at least 45 minutes, if you’ve got an alternate flight that leaves within an hour and a half or so, you should switch to that alternate flight (especially if your flight is operated by SkyWest).
Next, let’s assume your airline posts a delay of 90 minutes. In the last year, you’re looking at an average arrival delay of:
Operating Airline
Average Arrival Delay, August 2021-July 2022 (For Departure Delay ≥ 90 Minutes)
AA
3 hours 23 minutes
Alaska
2 hours 35 minutes
Delta
3 hours 19 minute
JetBlue
2 hours 54 minutes
Frontier
2 hours 54 minutes
Spirit
2 hours 49 minutes
SkyWest
3 hours 36 minutes
Southwest
2 hours 19 minutes
United
2 hours 59 minutes
The conclusion from this one: If your departure delay is posted as 90 minutes or later, switch to an alternative if you can get one in the next three hours or so.
Finally, let’s look at the data by major airports instead of by airline, sorted by the total number of delayed flights (these major airports are also the airports most likely have alternative flights):
Airport
Average Arrival Delay, August 2021-July 2022 (For Departure Delay ≥ 90 Minutes)
DEN
1 hour 42 minutes
ORD
1 hour 52 minutes
DFW
1 hour 49 minutes
ATL
1 hour 43 minutes
MCO
1 hour 50 minutes
CLT
1 hour 42 minutes
LAS
1 hour 37 minutes
LAX
1 hour 50 minutes
PHX
1 hour 40 minutes
The statistics aren’t very different for other major (top 50) US airports. However delays are much more likely to extend beyond two hours at small airports, where you likely don’t have another option anyway.
And for my last analysis, I looked at the reason for the delay when it was available. In cases where the data is available, the longest delays are caused by (from the biggest contributor to the smallest):
On Saturday there was a great opportunity at a major grocery store chain that gave 20% off of convertible gift cards, and as far as I know it was never made public so unfortunately there’s no place out in the open for reading more at this moment. But, we can learn a lesson for finding future unicorns: When a sale is advertised for a particular type of gift card, sometimes other gift cards in the same family will also be on sale. Trying with a small dollar amount could be extremely rewarding.
Meijer $10 off $150 or more in Visa gift cards. Larger denomination gift cards aren’t excluded so I’d go for $500s. Meijer carries both Metabank and Sunrise gift cards, so you’ve got options on the liquidation front from home and in-store.
The giftcards.com promo for 5% off of the total cost of Visa eGift cards for up to $1,500 in spend per transaction has one week remaining, expiring on September 11. Use promo code ENDOFSUMMER since the portals list that code in particular.
I’m bringing this one up again because it’s a new month and that means a fresh $2,000 in monthly spend for major shopping portals, including 3x at AA. The Capital One shopping portal still lacks the $2,000 monthly restriction found on other portals, so go for that one after you hit the first $2,000 in spend.
– Deposit $1,500 within 30 days – Enroll in online banking – Make 10 qualifying transactions on the account (which practically speaking means 10 ACHs or 10 $0.50 Amazon gift balance reloads from your debit card)
If you don’t live in US Bank’s territory, open a brokerage account first in order to be eligible to open a checking account.
A hot gift card sale can have unintended consequences.
– British Airways 25% bonus: AA and AS domestic flights – Aer Lingus 25% bonus: US economy and qbusiness class to Ireland – Air Canada Aeroplan 15% bonus: Short haul US economy, business class to Europe – AirFrance and KLM FlyingBlue 25% bonus: Promo Awards, business class to Europe – Qantas 20% bonus: Economy awards in the Americas, business class to South America – Aeromexico 20% bonus: Round trip to North Asia in business class – Hawaiian 20% bonus: [sound of crickets] – Virgin Atlantic 30% bonus: Business class to Europe – Choice hotels 25% bonus: Use Citi’s 1:2 ratio instead (but the Ascend collection if you must know) – Marriott Bonvoy 20% bonus: [sound of rotten grapes being smashed with a rubber mallet]
The Air France and KLM FlyingBlue program has released its Promo Awards for September, and there are great prices for one way trips to and from Europe from Chicago (12,750 points), New York (11,250 points), and Los Angeles (18,000 points). The catch? These are economy flights 😱.
There’s also a business class promo award to and from Austin for 51,000 points, which is what I’ll be looking at, because I’ll remind you for the second time this week, that I’m a J and F diva for international travel.
In addition to the new passenger rights agreed to by the DOT and airlines discussed yesterday, there’s another benefit made obvious by the DOT Transportation Dashboard: AA, Delta, Hawaiian, JetBlue, and United have agreed to rebook you on another airline under the right circumstances in the face of prolonged delays or cancelations. As with the other rights, you’ll probably need to know to ask for a rebooking to get one.
Pictured: A Membership Rewards to Marriott Bonvoy transfer, in-progress.
– A meal voucher for delays of three hours or longer – A hotel, or some other renumeration if a hotel is unavailable for an overnight delay
Delays due to weather and air traffic control won’t qualify, but delays due to mechanical issues, crew availability, and gate congestion will. Because there’s no official law, the specifics vary slightly by airline. You can find the new airline policies here: Southwest, JetBlue, United, Delta, AA. Almost certainly you’re going to need to know to ask for what these rights grant you so keep the policies somewhere readily available.
If you don’t have many shenanigans on your AmEx accounts and don’t expect to for the next couple of months, I’d do this sign up bonus and close the account immediately when it posts. If you do, I’d skip it.
H-E-B grocery has a couple of travel gift cards at a nice discount through Tuesday, limit 1 per account:
If I were in H-E-B territory I’d be scaling both of these quite a bit, but I’m not so instead I’m begrudgingly earning 1 SkyMile per dollar on my Airbnb bookings using deltaairbnb.com like a sucker.
Now you have something else to look forward to during your airport delay: A Michelin negative three star rated sandwich paid for by the airline.
After a long drought, reports are coming in that the American Express no-annual fee Hilton card once again has juicy upgrade offers. This round is 100,000 points after $3,000 in spend in 90 days when upgrading to the Surpass card. Check your inbox for email with the subject: “Don’t miss out on this 100,000 Hilton Bonus Points offer…” (Thanks to great_bunbino)
In case you don’t have a no-annual fee American Express card yet for an upgrade offer, AmEx has you covered with 100,000 Hilton points after $1,000 in spend in 90 days and a $100 statement credit for Hilton properties in the first year. Unfortunately the Federal Reserve’s Regulation Z prevents you from being charged a higher annual fee in the first year, so you can’t get an upgrade offer like the one above until a year after approval.
Fun fact: The Best Western Plus Lubbock proves that it is indeed technically possible to mix brown, red checkerboard, burnt orange, green, and polkadot curtains in a single room without causing a singularity.
