1. US Airlines and the DOT have agreed to additional passenger rights for delays within an airline’s control (in lieu of additional regulation). Under the agreement, your rights are now:

    – A meal voucher for delays of three hours or longer
    – A hotel, or some other renumeration if a hotel is unavailable for an overnight delay

    Delays due to weather and air traffic control won’t qualify, but delays due to mechanical issues, crew availability, and gate congestion will. Because there’s no official law, the specifics vary slightly by airline. You can find the new airline policies here: Southwest, JetBlue, United, Delta, AA. Almost certainly you’re going to need to know to ask for what these rights grant you so keep the policies somewhere readily available.

  2. American Express has increased its Business Checking bonus to 30,000 Membership Rewards, after $5,000 in deposits within 30 days, maintaining that balance for 60 days, and making 10 ACH, mobile deposit, bill payments, or wires within 60 days.

    If you don’t have many shenanigans on your AmEx accounts and don’t expect to for the next couple of months, I’d do this sign up bonus and close the account immediately when it posts. If you do, I’d skip it.

  3. H-E-B grocery has a couple of travel gift cards at a nice discount through Tuesday, limit 1 per account:

    Southwest $100 gift card for $85
    Airbnb $100 gift card and a free bonus $15 H-E-B gift card for $100

    If I were in H-E-B territory I’d be scaling both of these quite a bit, but I’m not so instead I’m begrudgingly earning 1 SkyMile per dollar on my Airbnb bookings using deltaairbnb.com like a sucker.

Now you have something else to look forward to during your airport delay: A Michelin negative three star rated sandwich paid for by the airline.

  1. The CapitalOnTap business credit card has a $1,200 sign-up bonus with $50,000 in spend. The card normally earns 1.5%, and combining the two you’re looking at a $1,950 in cash back or a 3.9% everywhere card for exactly $50,000 spent.
  2. After a long drought, reports are coming in that the American Express no-annual fee Hilton card once again has juicy upgrade offers. This round is 100,000 points after $3,000 in spend in 90 days when upgrading to the Surpass card. Check your inbox for email with the subject: “Don’t miss out on this 100,000 Hilton Bonus Points offer…” (Thanks to great_bunbino)
  3. In case you don’t have a no-annual fee American Express card yet for an upgrade offer, AmEx has you covered with 100,000 Hilton points after $1,000 in spend in 90 days and a $100 statement credit for Hilton properties in the first year. Unfortunately the Federal Reserve’s Regulation Z prevents you from being charged a higher annual fee in the first year, so you can’t get an upgrade offer like the one above until a year after approval.

    This sign-up bonus offer has lifetime language, but personal Hilton cards usually don’t have the pop-up so you’ve got a good shot at getting this bonus if you’ve had the card despite its lifetime language.

  4. Do this now: Register for 5,000 bonus points for every stay at Best Western booked by Saturday for travel through November 21. Also, sorry in advance if you end up at a Best Western, especially because of me. (Thanks to FM)

Fun fact: The Best Western Plus Lubbock proves that it is indeed technically possible to mix brown, red checkerboard, burnt orange, green, and polkadot curtains in a single room without causing a singularity.

  1. The AirFrance and KLM FlyingBlue program has great economy award availability for 15,000 miles each way or 30,000 miles round trip between the US and Europe. I’m a diva when traveling internationally though, and because economy doesn’t start with a “J” or an “F” I’m not personally interested.

    If you want good availability direct to CDG or AMS, look for plane+train tickets and accidentally miss the train portion of your travel.

  2. Do this now: Register for IHG’s September promotion. The promotional offer is varied, my offer was:

    – 10,000 bonus points for staying 5 nights
    – 20,000 bonus points for staying 10 nights
    – 30,000 bonus points for staying 15 nights

  3. Apparently Chase business credit card applications are occasionally being denied based on erroneously tagging your IP address as outside of the US. If you’re affected by this, apparently you can get it straightened out by calling (888) 270-2127 and asking to speak to the New Account Lending Department.

A traveling diva.

  1. Office Depot OfficeMax, in addition to having the most cromulent retail store name in the United States, has another $15 back on $300 or more in Visa gift cards sale running through Saturday. As usual:

    – Try for multiple transactions in the same trip
    – Use multiple Dosh accounts, one per credit card for an additional 2% back
    – Buy the Everywhere variety of cards for a lower overall cost

    Note that these are Metabank gift cards, and that the Everywhere variety doesn’t actually work everywhere because truth in advertising. (Thanks to GC Galore)

  2. American Express has a few interesting targeted offers:

    – $60 back or 6,000 Membership Rewards on $300 in Delta gift cards
    – $100 back on $500 or more at Hyatt hotels in Mexico
    – 20% back up to $250 in spend at Marriott properties in North America

  3. Giant, Martin’s, and Stop & Shop stores have 8x points on Happy and Giving Good gift cards purchased through Thursday, limit $2,000 per account. Some of these cards can be converted to BestBuy and Home Depot gift cards, which means those of you living in New England outside of Kroger’s footprint can have some fun with third party gift cards too.
  4. Get 2,400 Wyndham Rewards points and $0.35 by downloading the Bakkt mobile app, linking your Wyndham account for 1,000 points, and redeeming 100 points for $0.35 in cash for another 1,500 point bonus. Afterword, delete the Bakkt app because feng shui on your phone demands it.

Pictured: A feng shui phone captured immediately after deleting the Bakkt app.

Introduction

Most credit card shutdowns from any bank can be attributed to one of the following:

Citi’s Special Behavior

Citi is its own kind of special when it comes to shutdown triggers, and we should chat about Citi shutdowns because it seems to be on our collective conscience right now:

Unlike most other banks, Citi hasn’t automated its rules for shutdowns and you can’t get around most of its automation with slow ramp-up and similar gaming. Instead, Citi’s algorithms for everything except spend patterns are largely rigid and exclusively for flagging accounts for human analysis. It’s always up to a human to determine whether or not your account stays alive once you’ve been flagged.

The Impact

Citi’s human analysis means that when you look surface deep you’ll find certain conundrums. My favorite is that some churners report cycling Citi credit lines without any issues, and you’ll find other reports of shutdowns after accidentally cycling credit lines by a few hundred dollars. A similar story comes up with bill pay services like CheckFreePay, and the list goes on.

When you dig a bit deeper with the knowledge that Citi shutdowns are human based, you’ll find that all of these reports are probably true. The real shutdown trigger at Citi is if your transactions look suspicious at a glance when an analyst examines your account. Repeated $200 payments don’t look normal and will probably lead to a shutdown, but four invoice payments to a legitimate business with one-to-two sizable payments in the middle is probably fine even if credit lines are cycled.

Avoiding Shutdowns

Thus, to avoid shutdowns with Citi, you’ve got two options, but only one of them is needed to keep you alive:

  • Don’t get an analyst looking at your account
  • Don’t have a strange looking transaction history

Personally, I shoot for the former always, and the latter to the extent possible. Either way you’ve got options.

Good luck!

Inside view of the server responsible for Citi’s suspicious credit card behavior algorithms.

  1. Southwest will now let you buy an earlier boarding position during online check-in, which pairs well with the annual fee reimbursements from the Southwest Personal Priority orSouthwest Business Performance credit cards. (Thanks to Brian M via MEAB slack)
  2. The Capital One Venture card is now showing a targeted 100,000 mile sign up bonus through the pre-qualification tool. The bonus requires $10,000 in spend in the first six months. (Thanks to stillwaters23)
  3. A gentle reminder that the current best Chase Sapphire Reserve offer is 70,000 Ultimate Rewards as long as you have a Chase account, or 60,000 Ultimate Rewards if not.

    Background: everyone seems to be excited that the Reserve’s referral program is back with 10,000 Ultimate Rewards per referral and a maximum of five referrals per year, but the referral bonus is currently only a 50,000 Ultimate Rewards, so those referrals should only be for your enemies I guess. (UPDATE: Reader Doug notes that his referral offer is 60,000 Ultimate Rewards, so for non-Chase account holders a referral may be a wash)

  4. Stephen at GC Galore notes that Kroger is having another 4x fuel points sale on third party gift cards and fixed value Visa and Mastercard gift cards from Friday through Sunday. At this point I’m nearly speechless on the subject, and I suppose it’s time to be surprised if there isn’t an upcoming weekend 4x fuel points sale.

Southwest’s economy lie-flat seating is easier to get with early boarding.

  1. Amtrak is running an award sale through Thursday for travel through September 30, excluding Labor Day weekend. Many routes are 40% off though some are closer to a 25-30% discount.
  2. American Express has a “targeted” sign-up bonus on its personal Gold card for 100,000 Membership Rewards points after $4,000 in spend. To be “targeted”, try this link on different operating systems, browsers, in incognito mode, and even even a different IP address until the offer appears. (UPDATE: Corrected link, thanks to Shashank)
  3. You can buy 2,000 AA miles for $9.99 by signing up for Homer through the AA portal and cancelling after one month (just set a reminder in your phone). There’s apparently an AmEx offer for $9 back on Homer purchases too. Note that I wouldn’t normally post a deal this small, but the AA Loyalty Points that you’ll earn pushes this slightly above the line. (Thanks to Frequent Miler)
  4. Juno (formerly OnJuno) has been paying 6% on USDC crypto holdings since early this year, which made it one of the best backdoor interest bearing accounts available. On Friday they sent a note that the interest rate is falling ever so slightly to 0% on September 1, which makes the platform largely useless as a place to park money.

    The company also announced in the same message that they’ve raised a Series A financing round. When FinTech companies raise more money, profitable promotions usually come our way, so stay tuned.

A garbage can with the stenciled message: "GARBAGE ONLY NO TRASH"

Juno’s nuanced march to 0% interest rates.

First, a warning: If you’re playing the Kroger fuel points game, use care when creating your accounts and vary all details as much as possible, more information and tips will be coming in the near future as the dust settles. With that out of the way, there are a few items for the weekend:

  1. Do this now: Register for Hilton’s new Q3-Q4 promotion for double points between September 6 and December 31 on all stays and an extra 2,000 points per stay when checkout isn’t on Saturday or Sunday.
  2. The Bank of America AAA card was a sleeper card unless you really knew how to hack it, and when you did know it was good enough to be in the queue as a future MEAB Unsung Hero. Unfortunately, for the second time in a month we’re losing a Hero. This one is moving to Comenity bank and changing its reward structure. The new card will offer uncapped 3% cash back at grocery which great at first glance, but it’s still a big downgrade from the BoA version. (Thanks to Sideshowbob233)
  3. Staples has fee free $200 Mastercard gift cards from Sunday through the following Saturday, limit 8 per transaction (instead of the usual recent limit of 5 per transaction). They’re Metabank gift cards so have a liquidation plan in place. (Thanks to coole106)

And finally a status update for the, *checks notes*, zero of you that asked: I took a voluntary denied boarding for $1,000 on my short, hour-long flight home last night with a replacement seat leaving this morning. Sounds great, right? Well, the airline put me up in a Four Points (Marriott) property. The property is almost completely empty, but I still got a base room on a floor under construction, a room type that wasn’t booked because those rooms were under construction, a view of a FedEx truck parking lot, and the restaurant and fitness center closed because of course construction (#bonvoyed).

Did I come out ahead between the airline and the hotel? Almost certainly, but it still feels like a gentle kick in the pants, which I believe is the sweet spot that Marriott Bonvoy strives for so bravo Marriott.

Have a great weekend friends!

Ok, so this wasn’t my Four Seasons hotel, but it is a Four Seasons hotel.