Very few companies have a monolithic technology stack. That means you’ll often find different behavior with:

  • Mobile apps versus a website
  • Older terminal hardware versus newer hardware
  • Android apps versus iOS apps
  • Version 1.0 versus version 1.1

Ok cool. How about a few specific examples?

  • FlyingBlue will show different pricing and availability on AirFrance’s site than KLM’s
  • Turkish Airlines fails to ticket some itineraries on desktop, but they’re easily bookable in the app
  • Older Walmart terminals behave differently than newer terminals
  • Some Kroger registers auto-drain cards, others won’t
  • Old school bill payment platforms charge different fees based on what you use to start a payment

Ok, cool again. Now why should you care?

  • Different technologies get different results, which leads to conflicting data points. Not all conflicts are easily explained by different technology stacks, but a surprising number are
  • Fees, funding methods, and functionality often differ. Can’t get that payment to go through on the desktop? Maybe hit up the mobile app. Mobile app doesn’t work? How about the prior version?

Good luck, and have a nice weekend!

Even shoes have different technology stacks.

  1. Giftcards.com has 10% off of $100 Visa eGift cards using promo code SUPERDAD or SUPERDAD10, limit three per order. Too bad science hasn’t yet figured out a way to decode what these codes could mean and why they surfaced this week.

    These are Pathward gift cards, and have a limit of $2,000 in purchases in a rolling 24 hour period for both the virtual and physical varieties.
  2. The Alaska Airlines MileagePlan shopping portal has 500 bonus miles on $200 or more in cumulative spend through June 14. Giftcards.com will work as long as it normally tracks for you, but likely won’t work in conjunction with the 10% off Visa offer.
  3. If you’re into fintechs for floosies, the new no-annual fee Wells Fargo Attune World Mastercard’s 4% back in several categories including gyms might be enticing, definitely more so than its $100 sign-up bonus.
  4. A periodic refrain in churning is that grocery stores are bad at coding promos and this week brought another example. Always be probing.

Science hasn’t figured out why this surfaced this week either.

  1. Kroger in store has a 4x fuel points on third party gift cards and fixed value Visa and Mastercards promotion starting today and running until Tuesday, June 18. Fuel points demand remains high, and will likely push higher and higher until the end of September.

    Pepper Rewards is still expected to grind its promotional rates to a halt before the end of this promotion, which means gift card resale rates will likely go up before June 18 because economics 101.
  2. Two Chase Southwest Rapid Rewards credit cards have increased sign-up bonuses:

    – Plus: 85,000 Rapid Rewards after $3,000 spend
    – Priority: 85,000 Rapid Rewards after $3,000 spend

    I purposefully didn’t link to either because the same offer is available via referral, so use a P2 or a friend’s referral and make someone’s day with 20,000 extra Rapid Rewards points.
  3. Office Depot / OfficeMax stores have $15 off of $300 or more in Mastercard gift cards running through Saturday. Buying even multiples of $300 in a single transaction often gives you a better bang for your buck.

    These are Pathward gift cards.
  4. American Express offers has a new offer for a $150 statement credit with $750 or more at Omni Hotels by September 30. (Thanks to DDG)

Happy Wednesday!

The moment before Pepper rewards grinds to a halt, allegedly.

  1. American Express Offers has a targeted card linked offer for a $800 statement credit after spending $35,000 up to three times. This obviously pairs well with hitting spend on 99 employee card phone-in offers. (Thanks to SideShowBob233)
  2. Chase Offers and BankAmeriDeals have a new offer for 10% back on Alaska Airlines airfare of $50 or more booked by June 12, max $45 cash back. 

    The most above board way to game this is to book a non-basic economy airfare, wait 24 hours, and refund it to your Alaska wallet, but gamers gonna game.
  3. Discover has 15% off of gift card redemptions with cash-back balance through the end of June. In general Discover IT’s 5% cash back is worth more than 5% with games as laid out here, and the gameing is even better with Uber.
  4. AirFrance and KLM’s FlyingBlue June Promo awards just dropped exactly like movie theater stock this week. US to Europe promo award flight cities have economy awards starting at 15,000 points to and from:

    – Boston
    – Washington DC
    – Houston
    – New York (JFK)
    – Phoenix
    – Seattle

    I’m also seeing sporadic availability for business class redemptions to Europe at 50,000 miles from Phoenix and Seattle, the two cities on the list that I checked.
  5. Avianca LifeMiles has a 15% incoming transfer bonus from American Express Membership Rewards points through June 30. The terms give them 24 hours to post the bonus miles, but they’ve been coming more quickly in practice.

    LifeMiles still has great sweet spots for Business Class flights from the US to Europe for certain city pairs, and for general weirdness on most routings. One of my personal favorites is to throw an economy flight that I’m not planning on taking onto the end of a business class ticket to reduce the cost of the redemption.
  6. The Chase United MileagePlus Explorer card currently has a targeted relatively mediocre bonus of 70,000 MileagePlus miles after $3,000 spend in three months, but the first year’s annual fee is waived in the current iteration of the offer. You may need to go through a United booking flow or try different browsers to see the offer. The all-time high for this card was 100,000 miles.

    Why bring it up? If you think you might want it, either wait until this is available via referral which will likely be in the next week, or wait until the next time 100,000 mile rolls around unless you have a specific need for this card (like for XN availability). Don’t jump yet just because lots of bloggers are talking about it.
  7. Emirates reduced the cost of many of its economy award redemptions. The catch? You’re still flying economy.

By popular request, BankAmeriGuy makes another appearance to celebrate today’s Alaska BankAmeriDeal.

EDITOR’S NOTE: If you missed Saturday’s social engineering guest post by dawnzerly because my mailer chose the wrong post to send, you can find and read it here. Ok, I guess even if you didn’t miss it you can still find and read it there.

  1. Do this now: Register for Choice Hotels’ Summer promotion for a top up of up to 8,000 bonus points after a two night stay between today and August 5. Yes, the landing page headline says $50 gift card, but no, that’s not actually what you’ll get. (Thanks to Dave for the updated link)
  2. E*Trade, the Taco Bell of brokerages, has a tiered brokerage bonus of up to $5,000 that can be satisfied by ACATS of an existing brokerage account without selling existing stock. You need to open a new E*Trade brokerage account and ACATS transfer or fund within 60 days, then hold it there for another 60, and use promo code REWARD24 when opening the account. Be sure to close existing E*TRADE accounts first for a bigger bonus.

    You’ve got to hold the funds at E*Trade for six months, but then you can ACATS back out to your preferred broker. (Thanks to DoC)
  3. American Express has a targeted employee card online for 5,000 Membership Rewards after $2,000 spend for up to five employees at this link. The blogosphere seems to have collectively forgot about it and assumes this link is new, which is at best a half truth. The POID is K4IY:9880.

    I bring it up here because you can only get the offer five times per business card, and if you’ve you’ve had another five cards that already bonused with this POID or with any POID that starts with K4IY like this one from March, you won’t get this bonus.
  4. While we’re on the topic of American Express employee cards, phone-in offers for adding up to 99 employee cards are still available on both co-brand cards and Membership Rewards earning cards. Most of them are some form of:

    – Spend $1,000 get 5,000 points
    – Spend $2,000 get 5,000 points
    – Spend $2,000 get $50 statement credit

    These still work for up to 99 employees per account, and are a nice power-up if you’re spending to hit status on Delta, Marriott, or Hilton cards anyway. What’s the catch? You have to pick up the phone and make a call, sorry.

Happy Monday!

An E*Trade brokerage account, but as food.

EDITORS NOTE: In 2024, I’ve introduced Guest Post SaturdaysToday’s guest post is from the omnipresent dawnzerly from ShareTraveler.com.

Introduction

When I first got involved in travel hacking I thought it was a hobby primarily of information. You have to find the best opportunities (research information), and keep track of what you’re doing (track information). Over the years I’ve learned there’s a lot more to it. One skill I’ve come to realize is important for success in this hobby is social networking and social engineering.  (Subtitle for this post might be: “Don’t be an asshole.”)

Social Networking for Information

We’re all out there trying to find the next great exploit. The thing that’s going to generate big spend for a $0 fee. The fintech that’s paying 50% cashback on debit (there is one, but it’s a scam). The trick to generate big NLL SUBs. Trying to find these things is time consuming. But you don’t have to fly solo on all this research. Build up a trusted network of people with whom you can share knowledge and information.

How do you find this network? You cultivate relationships. A lot of this info sharing happens in smaller private groups. And to get into these groups you need to meet people.

There are a lot of ways to find travel hackers. Online you can join public discussion groups (WhatsApp, Slack, Discord, various forums, etc.). In person I’m a fan of local groups. It’s easier to trust people you meet in person. Lots of networking and information sharing happens at local and national meetups.

Once you join some groups you need to build yourself a good reputation. For starters, when you have questions in any written forum, try searching through the history before asking. No one wants to spoon feed you answers that you could have easily found for yourself. And find ways to contribute. Maybe you don’t have any big tricks to share (yet), but when you notice people mention the need for a spreadsheet to keep track of something you could volunteer to create and maintain that spreadsheet. Rule of thumb: Don’t be an asshole, be helpful.

Social Engineering for Smoother Transactions

Some people can walk into a Safeway and be best friends with the manager in 5 minutes. Resellers make friends with store staff so they get texted a heads up about useful closeout sales. Gift card liquidators bring coffee to their local post office employees.

Social engineering might be the wrong term, because most of the time we’re not being manipulative. (Though knowing when to deploy your young child to throw a strategically distracting tantrum could be considered manipulation.) Cultivating these good relationships makes the in-store MSing so much easier. And I’d argue it’s also much more pleasant to operate this way.

I’ll admit this one is hard for me. I feel awkward. But I know from experience that chatting up the staff while MSing, and even explaining what I’m doing, can make the transactions go smoothly. At the very least, don’t be an asshole, be nice.

A pretend doctor social engineers his way into a stack of money orders at Walmart.

One of the common questions I got routinely when American Express had a referral bonus for 10x on up to $25,000 in dining spend was: How risky is maxing out 10x multiple times? My answer was typically something like “I don’t have any special insight into American Express’s RAT and fraud teams, but my guess is the risk is relatively very low”. What gave me the confidence to say that? Two things:

  • Unchecked bravado and unsubstantiated sense of self worth
  • Knowing who was paying

Without trying to go into boring accounting stuff at big companies (or exciting accounting stuff if you’re the approximately 20% of churners who made a career in accounting): not all expenses are created equal. Roughly speaking, you can classify most expenses in two-ways:

  • Variable costs (electricity bills, Membership Rewards payouts, STK Dining expenses)
  • Fixed cost (lease, advertising campaign, salaries, etc)

American Express’s RAT and fraud teams are trying to combat variable cost spikes caused by card-member usage patterns, and causing those spikes is usually what gets you in trouble. On the other hand, promotions like 10x on dining for up to $25,000 in spend is a marketing promotion with a (presumably) fixed / maximum budget attached to the marketing department. RAT and fraud teams, for better or worse, just aren’t looking at what happens to marketing’s fixed cost budget. Ergo, low risk.

We’re always playing a game with imperfect knowledge about the other side’s motivations and desires, but thinking about who’s paying for a particular play is a good proxy for risk in a game filled with imperfect knowledge.

The official MEAB coffee mug.

First some churning news:

  1. Kroger’s online gift card store seems to have changed its gift card supplier to Pathward. Up until a couple of weeks ago you could buy both physical and virtual Mastercards and Visas issued by US Bank at Kroger’s online store, and as of at least yesterday, they sell only Pathward virtual Visas. The fee is $5.95 per card and they still earn fuel points.

    I didn’t expect May to end with a #bonvoyed from Kroger, but here we are.
  2. Holding Chase deposit accounts has a complex relationship with churning:

    They help unlock cards when you’re brand new
    They can lead to credit card bans quickly and unexpectedly

    Given the first bullet point, new churners may be interested in a $750 business checking bonus with Chase that requires funding $30,000 within 30 days, holding for another 60, and completing five transactions (five back-to-back Amazon debit card loads will do). The $30,000 deposit will help with card approvals too, just be sure to close the account before you dive in too deep.
  3. Kroger has a 4x fuel points promotion on third party gift cards other than Amazon on Friday only. The third party gift card resale market is still soft from Pepper Rewards, but it’s already starting to recover and we expect Pepper to send the gravy train crashing into a mountain next week.

And some airline news:

  1. AA tried to eliminate mileage earning and Loyalty Points earning on tickets booked through non-preferred travel agencies, and that was most recently supposed to start with tickets booked in July. CEO Robert Isom, fresh from bingeing to the Tortured Poets Department, said “So Long London” to that plan and to the Vasu Raja, the executive that spearheaded many recent AA changes that haven’t, uhh, paid off.

    They’ve also lowered 2024 revenue guidance due to weakened domestic demand, (cough I wonder why).
  2. Southwest quietly raised the price of EarlyBird check-in to between $15 and $99, and the price of at-airport upgraded boarding to between $30 and $149. This begs the question, why ever fly Southwest without elite status when there’s another option? (Thanks to DDG)
  3. Breeze Airways expanded its route network with flights from seven Eastern US destinations to San Diego, CA. Apparently this launched a week ago but I missed it, so when news is late to me, I guess it’s late to you too. Sorry not sorry.

Happy Thursday friends!

Kroger also silently replaced their ground pork. Does this count as #bonvoyed too?