Category: Wisdom

Remember all those times that your math teacher said “you’ll need to know this stuff when you’re an adult, so pay attention”? For me I guess that turned out to be true, but that was really a function of becoming a physicist and not because it was intrinsically necessary to survive as an adult.

It turns out that having some basic numerical sequence analysis skills can be useful though. For example, let’s look at American Express offer URLs for possibly defunct pay over time links:

  • https://americanexpress.com/activatenow38
  • https://americanexpress.com/activatenow39
  • https://americanexpress.com/activatenow40

See the sequence there? I’d squirrel that one away and try different variations of the last two digits every couple of months for the foreseeable future. Chase operates the same way:

  • https://www.chase.com/mybonus/ink2q422
  • https://www.chase.com/mybonus/inkq422

In Q1 of next year we’ll probably see inkq123 and ink2q123 for example. We can probably replace ink with hyatt, united, ihg, southwest, or marriott (shudder) too.

This trick works on offers, bonuses, applications, and in plenty of other places too, so always be probing.

The next bank anti-gamer strategy: The Fibonacci Series.

One of the famous American Express mass-shutdown events was caused when gamers paid AmEx with an AmEx through the now defunct PayPal Key and a becoming defunct bill pay service. Similar shutdowns happened at Citi when a credit card bill was paid with a Citi card, and those definitely aren’t isolated events, they’re just prominent.

I intuitively understand how people get themselves into this loop, because when a technique is simple and easy, your mental load is lower and it’s easier to push a big volume with just one or two moving pieces; The flip side is that it’s also much easier for a bank to figure out what’s going on and directly tie your activity to shenanigans.

So, avoid the death loop and always use an intermediary when playing games with a bank’s rewards earning card. To stay alive, never pay a [bank] with a [bank’s card].

“What about this one?” you say, trying to catch me in an edge case. Look, it’s simple. Never pay AmEx with AmEx, sorry.

In the manufactured spend and churning community there are plenty of us with dozens of bank accounts from churning and gaming activities. Conventional wisdom seems to tell us to close these unused accounts when they’re no longer useful. It’s decent advice because you can avoid maintaining yet another financial thing, worrying about your state’s abandoned property laws, and it helps you keep your balances more-or-less centralized.

But (there’s always a but, right?), there have been multiple times in which I’ve closed a bank account after it ceased having immediate utility, and then I later found out that a current deal works really well with that particular bank. Depending on how much I abused them in the past, they may not want to let me back in, like at all. In fact, last week I flew to Texas to try and reopen an account that I closed years ago with a bank that didn’t exactly want more of my business, because reasons both past and present.

The good news? The account was reopened after a nice conversation with a branch manager who was an advocate on my behalf, and later I got a nice TexMex meal on my day trip. The bad news? I could have prevented the need for the trip in the first place if I had kept an account open years ago instead of closing it, and I could have also avoided a few hours sitting on an unpadded United Express Regional Jet seat.

So, when you’ve got a dormant bank account, maybe see if there’s a way to keep it open with no fees and let it sit for a few years (bonus points if you run an automated $0.01 charge on the debit card with debbit or similar so that it’s always active).

Happy Monday!

What my United Express seat padding probably looked like underneath the thin layer of fabric.

We’ve been beating around the bush about fraud alerts somewhat repeatedly over the years, but it’s time to explictly call out a principle you should always be following:

Clear fraud alerts as fast as you possibly can.

– MEAB, prolly

Why? There are multiple reasons, but they all boil down to unwanted poking around on your credit card and deposit accounts by someone who’s job is to manage risk and shutdown accounts that feel risky. For specific examples, see:

When you get a fraud alert, clearing it quickly (hopefully) means no one ever looks at your accounts. Side note: If you have to talk to a person and can’t clear an alert in an automated way, you may have better luck with foreign call center customer service representatives who don’t understand exactly what thegiftcardshop.com is and how a bunch of purchases there may raise eyebrows.

Have a nice weekend!

Happy [Rebecca] Black Friday!

If you were a programmer at a bank and you had to code a bonus category for a particular vendor, say like earning 32x Membership Rewards points on flights to Mars booked through Deep Discount Mars Trips, how would you do it? You’ve got a few decent options for how you might award a bonus based on:

  • A particular merchant account and payment processor
  • A particular merchant category code (MCC)
  • A specific merchant name, like “DEEP DISCOUNT MARS TRIPS LLC”

Of course you don’t have to pick just one of those, good banks and good programmers will do two or all three. Of course, there are some FinTechs out there that take the easy way out and do the bare minimum, for example, searching for “MARS” in a charge’s name and awarding 32x if the letters are found in the charge description. When that happens you’ll earn 32x at:

  • Marsha’s Grab and Go
  • Cactus and Marshes LLC
  • The Marshmallow and Vacuum Emporium

Often the FinTech programmer figures out that they’ve made a mistake and will fix the bonus award by implementing a blocklist instead of fixing it the right way, so the logic is: Award 32x if “mars” is in the charge description, but not if the description is “The Marshmallow and Vacuum Emporium”. Because of course they do.

Well, in the cat-and-mouse game with FinTechs, there are often ways to name-mangle your merchant description to side-skirt blocklists, for example by paying with a service like PayPal which will prepend PAYPAL MARK* to the front of your charge description, leading to 32x again.

It should probably go without saying, but let’s say it anyway: bonus street cred if you use one FinTech product to mask the charge for another FinTech. Happy hunting!

The Marshmallow and Vacuum Emporium, ripe for earning 32x.

American Express Annual Credits

Many of American Express’s Platinum and Business Platinum credits famously reset at the end of the calendar year, providing the scrooges among us an alternative reason to like the holidays. For our purposes, the most relevant are:

  • Business Platinum
    • $400 Dell credit ($200 January – June, and $200 July – December)
    • $200 airline fee credit
    • $189 Clear credit
  • Personal Platinum
    • $100 Saks Fifth Avenue credit ($50 January – June, and $50 July – December)
    • $200 annual airline
    • $189 Clear credit

The Triple Dip

When you combine the annual reset with the fact that American Express bills its annual fee at the close of the 12th statement for the card and its 30 day after annual fee posts refund policy, you’ve got a recipe for getting nearly three years worth of credits with a single annual fee. The procedure:

  1. Open a new card in late November or early December
  2. Call American Express as soon as you activate the card and push the statement date as late as possible
  3. Spend your 2022 credits before the new year
  4. Spend your 2023 credits next year
  5. Spend your 2024 credits on January 1, 2024
  6. Close the card within 30 days of the annual fee posting in late 2023 or early 2024

Earnings

There are other less valuable (garbage) credits on the American Express Platinum cards, but the big ones mean you’ll earn the following with a single annual fee:

  • Business Platinum
    • $600 in airline fee credits ($200 in 2022, 2023, and 2024)
    • $800 in Dell credits ($200 in 2022 and 2024, $400 in 2023)
    • $567 in Clear credits ($189 in 2022, 2023, and 2024)
  • Personal Platinum
    • $600 in airline fee credits ($200 in 2022, 2023, and 2024)
    • $200 in Saks credits ($50 in 2022 and 2024, $100 in 2023)
    • $567 in Clear credits ($189 in 2022, 2023, and 2024)

Of course the trick works for any other American Express card credits, or for triple dipping spend caps too; you can get the $25,000 4x grocery capacity on the Gold card or the $50,000 2x Blue Business plus capacity three times with a single annual fee, so be creative!

A favorite holiday treat completed with free mustard from Saks Fifth Avenue.

The Hyatt late checkout benefit is a favorite, but often problematic benefit for exactly one reason: According to my, erm, “completely scientific” measurements, housekeeping will knock on the door and sometimes even enter your room way before your late-checkout time 147.1% of the time. The Flyertalk threads about late checkout confirm this measurement, making it even more, erm, “completely scientific”.

Recently I found a nice solution to knock that percentage way down, possibly to zero:

Put a sticky note over the keycard reader that says “4:00 PM Checkout” (“16.00 Checkout” if you’re outside the US and therefore don’t operate on freedom time).

I’ve never been to a hotel front desk that didn’t have a stack of sticky notes at every station at the front desk, so you probably don’t even need to pack your own set.

Happy Tuesday!

Now you can make sure the housekeeping staff has had plenty of time to caffeinate before they discover this nonsense.

Introduction

Something that likely slipped under the radar for most of you is that in late spring, Delta moved to a new rebooking engine. The change has wide implications on how gaming certificates, same day confirmed changes, schedule changes, elite upgrades, and international changes work, and as a result I’ve had to relearn how to best utilize each of those things in Delta’s new “next gen reshop” workflow.

This post isn’t actually meant to be about Delta though, so watch for more about that here at some point in the future (especially because for the most part the public information about all of these things is now partially or completely wrong). What is relevant for today is that with Delta’s new engine:

The desktop and mobile app don’t produce the same results.

This point is true with plenty of the services we use in the hobby, including bill payment services, fintech platforms, airlines, ride-sharing services, and others.

Relevance

Obviously you should look into both the mobile app and the website when you’re exploring something (and you already knew that after reading the post’s title). What might be different when you do? Without naming services, here are a few we’ve seen recently:

  • Authentication is needed on the website, but not mobile
  • Many search results are returned on mobile, but only a few results are returned on the website
  • A transaction will work successfully on the website, and fail on mobile
  • Promo codes work on mobile but are rejected on the website
  • Spend limits are higher on mobile than on the website

Of course there are other examples out there too. When you’re exploring, look for multiple ways in.

Pictured: The computer driving a particular payment processor’s website (which explains why the mobile app made in a different century behaves differently).