Category: Travel Hacking

The Hyatt late checkout benefit is a favorite, but often problematic benefit for exactly one reason: According to my, erm, “completely scientific” measurements, housekeeping will knock on the door and sometimes even enter your room way before your late-checkout time 147.1% of the time. The Flyertalk threads about late checkout confirm this measurement, making it even more, erm, “completely scientific”.

Recently I found a nice solution to knock that percentage way down, possibly to zero:

Put a sticky note over the keycard reader that says “4:00 PM Checkout” (“16.00 Checkout” if you’re outside the US and therefore don’t operate on freedom time).

I’ve never been to a hotel front desk that didn’t have a stack of sticky notes at every station at the front desk, so you probably don’t even need to pack your own set.

Happy Tuesday!

Now you can make sure the housekeeping staff has had plenty of time to caffeinate before they discover this nonsense.

  1. In case you missed the Royal Air Maroc deal, Gary points out a new way to get AA lounge access for a big discount: You can buy Qantas Club membership for about $250 USD this week only, and that also gets you and a guest access to AA lounges when flying AA.
  2. Capital One Shopping‘s mobile app started offering 8% cash back at giftcards.com on Saturday, and it’s still alive. Last month there were no effective limits with cash-back paid out on that portal, and presumably this month will be the same.

    You don’t need to be a Capital One account holder for Capital One shopping, it’s available to anyone.

  3. Check to see if any upcoming IHG paid bookings could be converted to award nights at less than 0.5 cents per point. If so, consider taking advantage of the IHG points sale here for 0.5 cents per point and then rebook your stays as awards. (This is where I’d normally say something about a budget IHG hotel in Lubbock, Texas, but I’m trying to grow.)

The secret note passing device between guests and housekeeping at the Staybridge Suites, Lubbock, TX. I guess old habits die hard.

  1. Morgan Stanley has announced that they’ll no longer accept applications for new Access Investing accounts starting on December 1. We care because the Access Investing account is a cheap, backdoor way to get access to the American Express Morgan Stanley Platinum card. That particular variant is interesting because:

    – It gives a free Platinum authorized user card, which also gives that authorized user access to Delta SkyClubs and a Priority Pass membership
    – It usually has retention offers
    – It’s mostly churnable

    In other sort-of-related news, Credit Suisse account holders with the co-branded Credit Suisse American Express Platinum may lose everything at around the same time 😬, so I guess cash out those airline credits?

  2. October’s AirFrance/KLM FlyingBlue promo awards have been released for travel through March 31, 2023. This round has discounted economy with good availability and some spotty discounted business class redemptions too. The awards are for travel to and from Europe and LAX, JFK, MIA, IAD, SFO, or SEA.
  3. Chase’s credit card IT systems are currently preventing product changes. This should be cleared up quickly, so don’t lose sleep over it. Update: We now have reports that some product changes are working again, no surprise (like Credit Suisse?)
  4. Check your AmEx offers for 20,000 Membership Rewards or $200 back on $1,000 or more at AirFrance/KLM. Normally I’d say that you should buy in a foreign currency to break the correlation thanks to variable foreign exchange rates, but the T&C specify that the transaction has to be in US Dollars so you’ll need to use another method, and believe me they offer plenty.

Exclusive picture of the Credit Suisse American Express Blue card, as seen in December, 2022.

In case you hadn’t heard before now (maybe you didn’t read this post’s title), Virgin Atlantic announced yesterday that they’re joining SkyTeam. What that probably means:

  • Delta award availability will get better, but cost more (#bonvoyed)
  • ANA, Singapore Airlines, and Air New Zealand award redemptions will go away since each of these airlines is in Star Alliance, a SkyTeam competitor
  • Virgin Atlantic award availability will probably get better for SkyTeam partners
  • The 50,000 Virgin Atlantic mileage redemption for Delta business class to and from Europe loophole will likely be closed

As a result, I’d do the following, and do it quickly:

  • Book any ANA business class or first class round-trip awards to Japan and South Asia now, especially since Japan is opening on October 11. At 90,000-95,000 points round trip for business class, and 110,000-120,000 points round trip for first class, it’s hard to find a better redemption in any program
  • Book any Delta business class award tickets to and from Europe right away, again assuming that you can find availability
  • Book any Air New Zealand awards to Australia and New Zealand right away, also assuming you can find any availability

Don’t forget that American Express has a 30% transfer bonus for Membership Rewards to Virgin Atlantic that runs through Friday. Good luck!

Act fast on V05 too. Soon you’ll lose access to use it a toothpaste and mouthwash.

  1. The AirFrance and KLM FlyingBlue program has great economy award availability for 15,000 miles each way or 30,000 miles round trip between the US and Europe. I’m a diva when traveling internationally though, and because economy doesn’t start with a “J” or an “F” I’m not personally interested.

    If you want good availability direct to CDG or AMS, look for plane+train tickets and accidentally miss the train portion of your travel.

  2. Do this now: Register for IHG’s September promotion. The promotional offer is varied, my offer was:

    – 10,000 bonus points for staying 5 nights
    – 20,000 bonus points for staying 10 nights
    – 30,000 bonus points for staying 15 nights

  3. Apparently Chase business credit card applications are occasionally being denied based on erroneously tagging your IP address as outside of the US. If you’re affected by this, apparently you can get it straightened out by calling (888) 270-2127 and asking to speak to the New Account Lending Department.

A traveling diva.

Follow-Up

Last month we discussed getting an upgrade for each elite and +1 as part of a big group on Delta and it generated a few common questions:

  • Q: Why would you split off an elite and a single companion?
    A: The most common case is parents up front, kids in the back
  • Q: What are upgrades like with a companion, all-or-nothing?
    A: Ymmv. Before the day of departure, it’s an all-or-nothing proposition. On the day of departure you’ll both be upgraded if space is available. If there’s only one seat, then some gate agents will call you up and ask what you want to do, and some will just upgrade the elite only. If the outcome matters to you, I’d let the gate agent know ahead of time what you want to happen

Related Hack

There’s a related hack that we didn’t discuss: On Delta, Platinum and Diamond medallions are eligible for an at-booking upgrade to Comfort+ for the elite and a single companion. What if you want to get a whole group into Comfort+ though? Easy in-principle, slightly annoying in-practice:

  1. Book a ticket for the elite and a single companion
  2. Select the companion’s seat in Comfort+ after booking
  3. Call or chat with Delta to cancel the elite’s ticket only, leaving the companion in place
  4. Start over for each companion in your group

The caveats from the prior post apply here too: Schedule changes and IROPS could leave a mess for you to clean up, and aircraft swaps might cause lost seat assignments. The flip-side is Delta is the friendliest US airline for patching up stuff like that, so #slay I guess?

Have fun out there!

Getting everyone in Comfort+ doesn’t get you out of this gate mess though.

  1. The Alaska Airlines Business card has an increased 70,000 mile sign-up bonus, made really interesting because there’s no hard-coded limit on the number of these that you can open in a day or on the total number you can have, and Bank of America business cards lack any real churning restrictions.
  2. Staples is again offering fee-free Visa $200 gift cards Sunday through the following Saturday, limit five per transaction. If your Staples doesn’t seem to have any stock:

    – Ask an employee to open the rack and grab new ones
    – Look for another rack behind the customer service desk
    – Look for another rack in the back of the store

    These are Metabanks, so have a liquidation plan. (Thanks to GC Galore)

  3. If you need to cancel a Marriott booking made with a certificate, it:

    – May or may not error out
    – May or may not return your certificate

    There’s a workaround that will reliably allow you to cancel and return your certificate:

    – Visit your reservation confirmation
    – Click “Change”
    – Select the same room type and same dates
    – Choose points when the system asks how you want to pay

    After you’ve done all that, the certificate will be reliably returned and you’ll be able to cancel your reservation, which makes this ever so slightly better than Citi IT.

Candid shot of Marriott’s development staff during reservation management coding sessions.

Delta’s Medallion elite members are eligible for complimentary upgrades to First Class and Comfort+ seats when traveling alone or with a single companion on non-basic economy fares, but if you have three or more people booked on the same PNR (passenger name record / confirmation code), then no one is eligible for an upgrade.

There’s a simple travel hack to get around the limitation and as long as you’re willing to split a group’s reservation, it’s easy for a companion to get an upgrade along side every traveling Medallion member.

The Trick

To get an upgrade for an elite and a companion as part of a larger booking, all you need to do is contact Delta over the phone or chat and ask them to “split the PNR for the Medallion member and a companion” from the rest of the group. On splitting, the Medallion member and companion will get a new PNR and the rest of the group will remain on the old PNR. The new PNR will be eligible to add to both the First Class and Comfort+ upgrade lists like any regular booking.

Notes

  • You can split a PNR multiple times, especially useful with multiple elites and multiple companions
  • You can’t ever recombine a split PNR
  • During normal schedule changes Delta tends to rebook automatically in chunks via PNR so there’s a small chance that you may end up with separate flights for each PNR after a schedule change. For this reason, I’d only split the PNR right before your upgrade window starts unless you like dealing with Delta over the phone
  • During IROPs, the same automatic rebooking engine could split you across different flights, so caveat emptor
  • The companions left without a medallion in their group will lose priority access on their boarding passes, but they can still board with the elite (just say: “they’re with me” at boarding)

Good luck and happy upgrades!

Using ultra-high speed cameras, science captures the exact moment that a Delta PNR splits.