Category: Shenanigans

American Express shut down the accounts for a large number of churners yesterday. If you were affected, I’m sorry, that sucks and I hope you’re back with AmEx soon. What happened exactly? Let’s start with vitals:

  • Shutdowns happened between 1 PM and 5 PM Eastern
  • Shutdowns didn’t occur simultaneously, they were spread throughout the day
  • The Apple Pay early warning system didn’t work this time
  • Shutdown emails used the reason “accounts […] not being used for the intended purpose”
  • Applying for a new card after shutdown was instantly denied with the reason “previously engaged in abuse, misuse, or gaming”

Now, let’s talk causes. I don’t work at American Express so I can’t offer definitive evidence, but we have plenty of data points that all point in the same direction. Those say:

  • PayPal games didn’t cause this
  • Employee cards didn’t cause this
  • Referrals didn’t cause this
  • Back-button didn’t cause this
  • Lots of sign-up bonuses didn’t cause this
  • Fitness club history didn’t cause this
  • The floosies were a common denominator and probably came back to bite

Notes and lessons from American Express shutdowns in general:

  • You can’t add new transfer partners once a shutdown happens*, so add partners now
    *… unless you have an AmEx business checking account
  • You can only transfer 999,999 Membership Rewards per day per transfer partner
  • AmEx doesn’t close other players at the same address for guilt by association
  • You’ve got until the end of the day to cash out your points when you’re shutdown
  • If you cash-out with gift cards, only the physical ones work post shutdown
  • AmEx won’t refund annual fees for shutdown cards on their own
  • You can accelerate pending Membership Rewards points if you make a payment, call, and get lucky
  • Don’t trust the reasons for shutdown from commenters that weren’t part of the shutdown

And finally, my advice:

  • Shutdowns probably aren’t over yet
  • If you rank high on the floosie scale and aren’t yet shutdown, consider a sneak-attack-strike-back
  • If you end up shutdown and a rep tells you they can’t help you transfer your points, HUCA
  • If you have lots of posted charges and pending points, try and get them accelerated
  • Don’t forget about the arbitration clause for pending points that haven’t posted

Good luck out there!

A small post-shutdown brew to lighten the evening.

How about that sports ball yesterday, amirite? That was [awesome / awful] (choose one). Anyway:

  1. There’s a new link for getting a $75 Uber voucher with a new Clear sign-up bonus using promo code VDAY25, a promo code that’s clearly named for Veterans Day on the 25th. These promotions are effectively a way to turn a nearly worthless American Express $199 credit into a $75 credit that’s actually worth about $50.

    Even though the language says that enrolling at airport is required after registering online, that’s never been enforced prior and probably won’t be this time either, just ask your aunt, dog, or lampshade.
  2. There are two shopping portal bonuses for airline portals:

    – United MileagePlus Shopping: 500 bonus miles for $150+ spend through today
    – Alaska Mileage Plan Shopping: 500 bonus miles for $150+ spend through Friday

    Obviously you should hit these in a particular order, perhaps even with giftcards.com.
  3. The American Express Marriott Bonvoy business card has a heightened sign-up bonus of 125,000 points after $8,000 spend in six months. I prefer points only offers on this card to its low-cap free-night certificate bonus offers, but 125,000 Marriott points won’t even get a single night at some hotels so there’s that.
  4. British Airways has a 20% transfer bonus for incoming miles from Chase Ultimate Rewards through March 31. The bonus isn’t instant, expect it to take 24+ hours.

    Because Avios transfer freely between British Airways and other Avios airlines, this is really a transfer bonus for FinnAir, Qatar, Ibera, and Aer Lingus too.
  5. The Barclays Hawaiian credit card has a sign-up bonus of 70,000 bonus miles after making a single purchase and paying the $99 annual fee. You need to enter a random flight attendant code, like 001111 (which is binary for 15 because that’s how many people will find that joke funny).

    Because Hawaiian miles transfer freely to Alaska, this is really a great sign-up bonus for a Alaska miles. This product will turn into a pumpkin soon so it’s getting close to now or never.
  6. The American Express Delta Business cards have new heightened sign-up bonuses (the personal ones have been heightened since January 17):

    – Reserve Business: 110,000 SkyMiles after $12,000 spend in six months
    – Platinum Business: 100,000 SkyMiles after $8,000 spend in six months
    – Gold Business: 90,000 SkyMiles after $6,000 spend in six months and a waived first year annual fee

    Each of these cards have Delta Stays credits, and since they’re business cards you’re not stuck with the same product for the first year due to the CARD act.
  7. American Express Offers has a targeted card-linked offer for a $60 statement credit on $300+ in spend at Hilton properties. Gamers gonna game in multiple ways.

Happy Monday!

Celebrating yesterday’s win.

MEABNOTE: I’ll be going on a blogging vacation at the end of the year and there won’t be any daily posts between December 18 and December 31. After that, we’ll ring in the new year on January 1, 2025 with the 2024 version of Travel Hacking as Told by GIFs though, so no need to be up in arms, but I guess it’s ok if you’re up in legs.

What happens with your points when a major bank shuts down your accounts? If you’re in New York, you’ve got 90 days by law to redeem your points, though the options for redemption may change on shutdown. If you’re not in New York, here’s what the landscape looks like:

  • Chase: You’ve got 30 days to redeem or transfer your miles
  • Capital One: Your miles are immediately redeemed at 0.5 cents per mile
  • American Express: Your points are forfeited at the end of the business day
  • Citi: Your points are forfeited at the end of the business day
  • Wells Fargo: Your points are forfeited immediately

With American Express and Citi, if you’re quick at noticing the shutdown, you can call their redemption departments immediately and likely get your points redeemed or transferred out. The phone numbers for each:

  • American Express Membership Rewards: 800-297-3726
  • Citi ThankYou Points: 800-842-6596

If your points are forfeited, you may be able to mediate or litigate to get your points back, but of course I’m not a lawyer and I’m definitely not your lawyer.

Good luck and stay safe!

Captured: The moment a Membership Rewards bucket drains.

I have two favorite old-school niche travel blogs, TravelBloggerBuzz and The Free-quent Flyer. One of the interesting insights from the latter, from way back in 2016, was about manufacturing small transactions with Plastiq. At the time, Plastiq’s transaction fees were percentage based and didn’t have minimums so you could send a very small payment and pay a $0.01 fee for it, a perfect way to manufacture transactions.

Plastiq fixed the small payment nearly zero-fee transaction years ago, but Gideon at The Free-quent Flyer set up scheduled transactions through the year 2026 before the minimums kicked-in and those transactions are still going under the old fee structure.

There’s a lesson here, especially because we just had another niche payment method go away this week: Whenever you can schedule your games to continue into the future, you probably should find a way to do so. If you played your cards right, you may have years of shenanigans ahead of you even after something dies.

Good luck, and remember: I’m only cryptic and Machiavellian cause I care.

Warning: You can go too far with manufacturing transactions, but on the other hand I never saw a Plastiq hat.

Bank of America’s written rules and their real life behavior never quite matched one another. Some of the consequences of the mismatch include:

  • Business cards aren’t really limit one per product type, despite the language
  • Hard-pulls are combined for between 1 and 30 days, generally
  • Phantom credit lines can exist in Bank of America’s systems for a year after you close a card

There’s more detail about the quirks and app-o-ramas in the Bank of America Followup post from 2021, but in the past several months things have changed. Multiple data points now suggest that if you apply for more than 3-4 cards on the same day:

  • You may be still be approved for all cards on the same day
  • A day or two later, only one card shows up in your online profile
  • Several days later, emails or letters show up saying all applications but your first are denied
  • If you’re really unlucky, Bank of America will close your accounts (this is rare)

This isn’t entirely consistent, but it happens enough that it’s time for some new guidance on Bank of America app-o-ramas:

  • Stick to between one and three cards for safety
  • Stagger your applications across days

Generally you’ll still only have one hard pull on your credit report too, and you can freeze your reports after the first application to make sure.

Good luck!

Following up requires a followup to the shirt too.

  1. There’s now a public, safe version of an upgrade link to a Business Platinum for Business Gold and Business Green American Express card holders with 120,000 bonus Membership Rewards after $10,000 spend in 90 days.

    This one is safe for anyone to use, potentially unlike the one made public last week which was dubious at best and err, scary at worst. Why was that one dubious? It was a manufactured link specifically constructed with two contradicting offers that happened to pass through the application system in an unintended way. Side-note: That fact that this link is dubious still isn’t noted on other blogs, hopefully because they just don’t know. Always know the province of links before diving in. (Thanks to reb702)
  2. Southwest has a 40% fare sale for selected flights booked by tomorrow night for travel between October 29 and January 31, 2025 with the typical blackout dates that you’d expect using promo code SAVEWOW.

    I got approximately 25,000 Rapid Rewards points back by grooming by existing bookings, though most of those existing bookings are backup flights so the expectation value for my actual cost is lower than 40%.
  3. Marriott Bonvoy has a transfer bonus of 15% to AirCanada Aeroplan miles through the end of October. Points transfer at a 3:1 ratio and if you transfer in 60,000 point increments you get a bonus 5,000 miles too, which means you’ll earn:

    (60,000 * 115% * 1/3) + 5,000 = 28,000 miles

    Which increases the normal transfer ratio to 2.143:1. (Thanks to TheSultan1)
  4. AirFrance / KLM’s FlyingBlue program has released its promo awards for October for travel through March 31, 2025 to and from Europe. US cities include Dallas, Austin, Houston, Los Angeles, Atlanta, Miami, Chicago, and Detroit. US-lite cities include Havana and Toronto.

    There’s a ton of economy space at 15,000 miles in this month’s drop, more than I’ve ever seen in-fact. Discount business class space is almost non-existent this year and barely-existent next year.
  5. American Express has 100% off of purchase fees with promo code 100AMEXGIFT. The main use for these is shifting spend to a later time while earning the sign-up bonus now, but only if your manufactured spend-fu can’t support immediate spend needs. (Thanks to GCG)

Calendar view of discount business class inventory in this month’s FlyingBlue promo awards.

  1. Meijer MPerks has $10 off of $150 or more in Visa gift cards in-store through Saturday with a clipped digital coupon. This type of promotion usually lets you re-clip the coupon after each transaction, so four dozen MPerks accounts aren’t needed for scale even though a banana still might be.

    Meijer typically carries both Sunrise and Pathward gift cards.
  2. Reportedly Citi is discussing how much it’ll have to pay to become the sole issuer of AA credit cards in contract negotiations for a new co-branded credit card deal, and rumors say that the Barclays AA portfolio would be purchased by Citi under the new contract.

    If you’re banned by Citi and not by Barclays, I think getting a Barclays AA card now is your best chance to get back with Citi with minimal hassle; of all banks with bad IT and poor practices around closures and blocklists, Citi ranks first. At least Citi ranks best at something right? If you can count on anything in churning, it’s that #CitiGonnaCiti and the most logical, simple thing will never be the one that happens.
  3. Office Depot / OfficeMax stores have $15 off of $300 or more in Mastercard gift cards through Saturday. For best results:

    – Buy in even multiples of $300
    – Remember that fixed and variable load cards work
    – Try for multiple transactions back-to-back

    These are Pathward gift cards.
  4. IHG has a targeted fast-track promotion for Diamond Elite status, requiring only 10 mattress-runs nights between October 1 and December 31 to earn and keep status through the 2025 Elite year.

A readable Citi error message shows that not everything at Citi is dysfunctional.

Introduction

The Coase theorem, winner of the just made up MEAB award for “best theorem with the most obtuse Wikipedia description possible” award, says essentially that the value of something can be measured by what you’d have to pay someone to give it up. (Editor’s note: Take a couple of minutes and read the first paragraph of the linked Wikipedia article, wowza that’s bad!)

Example

Let’s illustrate with America’s favorite fruit, bananas. How much are bananas worth in your life? Would you give them up forever if I paid you $1? What if I paid you $10,000, or maybe even $40,000? The smallest number that causes you to swear off bananas forever is, according to the Coase theorem, their total worth.

Making it Real

When assessing how risky a manufactured spend stunt is, the Coase theorem gives a concrete way to assess whether or not one should attempt the stunt, knowing that it might lead to a bank shutdown.

Let’s say, for funzies, that there’s an opportunity to earn 7-8x transferrable points for a cost of ~3%, with effectively unlimited capacity (yes, this has happened, and yes, more than once; no, sorry, I can’t share a play like that right now). If a manufactured spender went as hard as possible with 8x earn on 3% cost, most banks or credit unions would axe that account within weeks or months, and the relationship with that bank would likely also be fried for at least 7-10 years if not forever.

So, can that manufactured spender earn enough in weeks or months to make the play worth frying the relationship? If yes, LFG I guess.

A Case Study

What’s MEAB’s Coase theorem valuation for a few things?

Have a nice weekend friends!

Honorary MEAB award for Wikimedia, Inc.