One of the common refrains from people who have been in the hobby for too long is “there’s nothing new in the space”. That’s usually absolutely untrue because instead what’s usually happening is myopathy on a single play, but today it seems correct? I’m not old, you’re old!

  1. American Express Membership Rewards has a 20% transfer bonus to Qatar Avios through March 31. If this sounds familiar, maybe it’s because you’re going crazy, or maybe it’s because the same bonus came last week with Citi ThankYou Points. Who can tell?

    Qatar Avios also transfer to the other Avios based carriers, making this effectively a transfer bonus to six different airline programs.

Have a nice low-key Tuesday!

Even soup has new developments.
Anyone wanna volunteer for a guest review?

  1. There are two Hawaiian credit cards issued by different banks that each have a sign-up bonus of 70,000 HawaiianMiles after a single purchase, and each has a $99 annual fee:

    Bank of Hawaii
    Barclays

    Since these are two separate banks it’s easy to hold both, and since both transfer to Alaska MileagePlan, they’re both actually good bonuses. (Thanks to bb)
  2. There’s a new no-lifetime language (NLL) link for the American Express Business Gold card for 200,000 Membership Rewards after $15,000 spend, and it’s largely popup resistant. This modified link isn’t risk free, but is probably low risk.
  3. The American Express Delta Gold personal card has a sign-up bonus of 50,000 SkyMiles after $3,000 spend in six months and a $500 statement credit after making a purchase of any size with Delta within six months available on the checkout page when making a flight booking, even if you don’t complete the payment.

    The annual fee is also waived in the first year, and you get a $100 somewhat easily gameable Delta Stays credit too.
  4. The Chime Prepaid card has a $600 opening bonus, $500 provided by InboxDollars (or $525 for new accounts) and $100 provided by Chime, for opening a new account and receiving two direct deposits of $200 or more each within 30 days.

Happy Monday!

How do you tell the two Hawaiian cards apart? One has glasses, duh.

If you missed yesterday’s post because I can’t tell the difference between AM and PM, please find it here. If you missed it for some other reason, well, I don’t know what to tell you.

Anyhoodles:

  1. I heard from about a dozen people yesterday that the Citi Shop Your Way Rewards card was being converted to a generic Citi ThankYou Points card; let’s just say don’t believe everything you read on the internet. There are multiple variants of this card, and I believe only the old Sears Silver version one is affected. Nothing to see here, move along.

    Since no one asked, I bet this happened because Sears is a dead brand and Citi was up for contract renewal on the co-brand trademark, then decided that even $2 to maintain the co-brand wasn’t worth it. (Thanks to Eugene)
  2. The IHG Business program, which is free to register for, is offering double points on stays booked by June 30 for stays through November 30. Registration also includes elite night credits for spend in multiples of $3,000 which might be applicable to exactly two of you. (Thanks to FM)
  3. The Barclays JetBlue Plus Mastercard card has an increased offer for 70,000 bonus miles after $1,000 spend in 90 days.
  4. Staples stores have fee-free $200 Mastercard gift cards starting Sunday and running through the following Saturday, limit nine per transaction.

    These are Pathward gift cards.
  5. Stop & Shop, Giant, and Martins stores have 8x points on Zillions Zift gift cards through Thursday, limit $2,000 per account. Giant Foods does too, except at 4x because reasons. The current Pepper climate means that ebay gift cards are usually the best conversion for bulk resellers from the Zillions of Zift options. (How is was that even a valid sentence? Churning is weird.)

Have a nice weekend friends!

A churner descends into madness while trying to redeem Zillions Zifts.

An often overlooked technique for dealing with sludge in churning is sending a Certified Letter via USPS. Since the friction of sending one involves typing something, printing something, stuffing something, licking something, driving to something, paying for something, and then waiting days for something, it doesn’t happen very often.

But when a company gets a Certified Letter, you’ve effectively guaranteed that a human with some decision making power will read it and decide what do do about it because Certified Letters are often precursors to lawsuits, and it turns out companies don’t like lawsuits (probably because they don’t fit as nicely as tailored suits.)

Certified Letters have helped me after customer service failed repeatedly, in just the last year, they’ve helped me fix:

  • Credit card disputes
  • Credit report disputes
  • Locked gift cards
  • Missing bank bonuses

Remember, the value of fixing something is often worth the value of a good churn.

Happy Thursday!

More stuffing, because apparently people want shirts like this?

Before we dive in let’s start with a quick American Express shutdowns update: There were no reports of new shutdowns yesterday. Are we out of the woods yet? I think that’s highly unlikely, but you never know I guess. Anyway, let’s dive in to today’s news.

  1. Southwest registration is open for a limited scope promotional Companion Pass:

    – Book a round-trip or two one-ways by tomorrow night
    – Fly by the end of March
    – Earn a companion pass valid between August 7 and October 8

    This works on award and paid tickets, and if you’ve already got something booked you can cancel and rebook too.
  2. The American Express personal Hilton cards have new no-lifetime language (NLL) links:

    Aspire: 150,000 points after $6,000 spend in six months
    Surpass: 130,000 points after after $3,000 spend in six months
    Honors: 80,000 points after $2,000 spend in six months

    These are popup resistant links.
  3. The Synchrony Virgin Atlantic Mastercard has an increased sign-up bonus of 60,000 miles after $3,000 spend in 90 days.

    On the one hand the mileage bonus is low compared to other sign-up bonuses, but on the other hand it’s Synchrony so that’s a nice win with the right playbook.
  4. The Capital One Venture card has a sign-up bonus of 75,000 miles and a $250 Capital One Travel credit available by referrals (and publicly available too, but use a referral from a friend instead).
  5. Singapore KrisFlyer has 30% off of award tickets in both economy and business class on various routes booked by February 28, including:

    – LAX-SIN
    – JFK-FRA
    – SFO-SIN
    – SEA-SIN

    Travel is valid in March with some route specific black-out dates. (Thanks to FFB)
  6. Alaska has an award sale with teeth through tomorrow night:

    – Transcons at 15,000 points
    – West coast to Hawaii at 7,500 points
    – West coast to Mexico at 4,000 points

    The left-coasters have a better pick but there are gems for the other coast too.
  7. Saks is behind on their bills to suppliers according to the Wall Street Journal, which probably only matters if you’re a supplier or a gift card reseller. (Thanks to nobody65535)
  8. MasterCardGiftCard.com has a promotion for a free $10 gift card with the purchase of a $100 gift card using promo code bonus25. (Thanks to Past_Reality_1909)

Have a nice Wednesday!

A churner dives in.

American Express shut down the accounts for a large number of churners yesterday. If you were affected, I’m sorry, that sucks and I hope you’re back with AmEx soon. What happened exactly? Let’s start with vitals:

  • Shutdowns happened between 1 PM and 5 PM Eastern
  • Shutdowns didn’t occur simultaneously, they were spread throughout the day
  • The Apple Pay early warning system didn’t work this time
  • Shutdown emails used the reason “accounts […] not being used for the intended purpose”
  • Applying for a new card after shutdown was instantly denied with the reason “previously engaged in abuse, misuse, or gaming”

Now, let’s talk causes. I don’t work at American Express so I can’t offer definitive evidence, but we have plenty of data points that all point in the same direction. Those say:

  • PayPal games didn’t cause this
  • Employee cards didn’t cause this
  • Referrals didn’t cause this
  • Back-button didn’t cause this
  • Lots of sign-up bonuses didn’t cause this
  • Fitness club history didn’t cause this
  • The floosies were a common denominator and probably came back to bite

Notes and lessons from American Express shutdowns in general:

  • You can’t add new transfer partners once a shutdown happens*, so add partners now
    *… unless you have an AmEx business checking account
  • You can only transfer 999,999 Membership Rewards per day per transfer partner
  • AmEx doesn’t close other players at the same address for guilt by association
  • You’ve got until the end of the day to cash out your points when you’re shutdown
  • If you cash-out with gift cards, only the physical ones work post shutdown
  • AmEx won’t refund annual fees for shutdown cards on their own
  • You can accelerate pending Membership Rewards points if you make a payment, call, and get lucky
  • Don’t trust the reasons for shutdown from commenters that weren’t part of the shutdown

And finally, my advice:

  • Shutdowns probably aren’t over yet
  • If you rank high on the floosie scale and aren’t yet shutdown, consider a sneak-attack-strike-back
  • If you end up shutdown and a rep tells you they can’t help you transfer your points, HUCA
  • If you have lots of posted charges and pending points, try and get them accelerated
  • Don’t forget about the arbitration clause for pending points that haven’t posted

Good luck out there!

A small post-shutdown brew to lighten the evening.

  1. Office Depot / OfficeMax stores have $15 off of $300+ in Visa gift cards through Saturday. It’s almost like it’s predictable that the Visas will go on sale the week after Mastercards do. For best results:

    – Buy in even multiples of $200
    – Don’t forget about your American Express Business Gold monthly credit
    – Look for ‘Anywhere cards’ which may be cheaper as long as you can liquidate them

    These are Pathward gift cards.
  2. The Citi Shop Your Way Rewards card, the President of all Mastercards, sent out mid-month February offers. We’ve seen:

    – $75 statement credit after in $750 in online spend
    – $100 statement credit after $1,000 in online spend
    – 15,000 ThankYou Points after $1,000 in online spend
    – 250,000 Shop Your Way points after $750 in online spend

    It stacks with the other ongoing offers too, obviously. Now we just need Lowe’s or Home Depot to sell Visas or Mastercards online to make the stack even easier. (Thanks to Cashback Cowgirl, Matt, Santosh, and Brandon)
  3. Citi ThankYou Points has a 20% transfer bonus to Qatar Privilege Club Avios until March 15. Of course you can transfer these Avios to British Airways, FinnAir, Ibera, Aer Lingus, and Vueling after they’re in your Privilege Club account.
  4. Chase Ultimate Rewards has a 50% transfer bonus to Marriott Bonvoy through the end of March. The main utility here is that Marriott can transfer to JAL Mileage Bank, and you get bonus miles at 60,000 Bonvoy points intervals. The math means:

    – 40,000 Ultimate Rewards → 60,000 Bonvoy Points
    – 60,000 Bonvoy Points → 25,000 JAL Mileage Bank miles

    In other words, you’re getting a 1:0.625 ratio from Ultimate Rewards to Milage Bank which isn’t great, but isn’t awful for the utility of JAL’s own upgrades and expanded award availability.
  5. The Marriott Bonvoy Brilliant American Express has a targeted heightened offer of 150,000 Bonvoy points and $250 statement credit after $6,000 spend in six months. See previous discussion on JAL MileageBank for an alternate use for the card.

    There is commentary on various forums on the internet that this is a modified link, but I believe the commentary is incorrect and there’s no abnormal risk in this link, rather it’s using a different campaign code than the previous version of the offer.

Happy President’s Day!

The Presidential Citi Shop Your Way Rewards salary beats the average US Government Job *circa 1940.

EDITOR’S NOTE: Some of the smartest members of the community have stepped up with guest posts during the holiday break in 2024 and now on Saturdays in early 2025. Special thanks to today’s author Jonathan, a second time guest poster, for taking the time to write an anecdote about characters encountered in manufactured spend. You can find his first article from last year here. Have a nice weekend!

Introduction

You know that inner debate we all have when driving home late: “Should I make another stop or just screw it and head home?” “It’s just 10 mins out of the way.” “But it’s late and I am tired.” “Yeah, but one stop is definitely worth it, and Sharalyn is there tonight.” Well, that night, I decided to make that stop. (Note: I’ve changed her name to Sharalyn to protect her anonymity—though I’m sure she wouldn’t care one bit. That’s just the kind of person she is.)

This was at my go-to Speedway for manufactured spend, the kind of place where you know the clerks’ schedules better than your own. I pulled up, expecting the usual, but noticed the door was locked during business hours. Strange. Then I spotted Sharalyn behind the counter, busy with something.

A Quick Backstory on Sharalyn: Sharalyn was one of my all-time favorite Speedway clerks. She’s the kind of person who doesn’t care at all what you do. She told me once she was 43, but honestly, she looked closer to 66—life has been hard on her, and her dental situation (4 teeth left) didn’t help. But still, she was a gem.

Anyway, I wasn’t about to let a locked door stop me. I went back to my truck and called the store. Sharalyn picked up:

Me: “Hey, Sharalyn, it’s Jonathan. Can I come in and do some gift cards?”
Shariee: “Ah, I’m having a bit of trouble right now… I $*!? my pants.”
Me:“Oh… well, that’s okay. It’ll just take a second.”
Shariee: “Alright, I’ll unlock the door.”

Now, at this point, I figured I’d walk in, see Sharalyn awkwardly holding her composure, and move on. I was surprised about what happened next.

No Pants, No Problem

As I walked up, true to her word, Sharalyn unlocked the door—wearing NO PANTS.
She had on a sweatshirt that was juuuuust long enough to make this a PG-13 situation. She went right back to the register while I grabbed my cards. Let’s just say the “Speedway” name was fitting.
I paused for a moment, feeling a mix of surprise and sympathy. “Sharalyn, do you want me to grab you a pair of pants or something?” I offered, genuinely concerned for her.

Meanwhile, another guy walked in behind me, froze mid-step, and said, “Wow… you know you’re not wearing any pants, right?”

Sharalyn, unfazed as ever, ignored him completely. I purchased my cards, gave her a nod of respect, and left.

The End of an Era

Unfortunately, that was the last time I saw Sharalyn. The store was closing, and apparently, she didn’t transfer to another location. I looked for her at many other speedways in the city. Wherever she is, I hope she’s still rocking that I-don’t-give-a-#%&$ attitude.

– Jonathan

Speedway: Where the receipts never stop printing, and neither does your safety paranoia.