A balancing act that we frequently face in manufactured spend and churning is knowing how hard to hit a deal. If you push it too hard, you may kill it in days. If you don’t hit it hard enough, you’re leaving money on the table – potentially a lot.
What’s the magic behind how hard you should hit a deal and when you should back off? In my mind it comes back to two fundamental questions:
Who’s paying for your earnings?
What metrics, compliance, and regulations are important to them?
If you can answer those two questions then you’ve got a guide for how much abuse a deal will tolerate. If, for example, you’re dealing with a small, local casino’s loyalty program that’s relentlessly focused on bringing in gamblers, you can bet that they’ll know pretty quickly if they start paying out a ton of rewards due to your shenanigans. So, I’d treat such a thing as a short, surgical strike and try and run the deal low and slow over months or years.
On the other hand, if you’re dealing with a dinosaur bank that has disconnected legacy systems and trillions of dollars in assets, your debit card funding would probably have to get well into seven or eight figures before it showed up as a blip on anyone’s KPI dashboard, and on top of that they’d have to be curious enough when they see it to dig in and figure out what’s going on. So, this one is a probably a pedal to the metal play, understanding that time and not volume will probably make the deal die.
So, an unsolicited suggestion: When you encounter a new deal, think about who is paying for it and what their regulations are as a guidepost.
EDITOR’S NOTE: Yes, today’s post has a lot of words (for MEAB), but there’s good stuff in there, or if not good stuff, there’s at least stuff. I promise.
Richard Kerr, the a VP of Travel at Bilt, “[is] confident the partnership [will] return shortly“. I like the confidence, but I don’t completely share it. My actionable take from this news is that I’m going to assume Bilt partners could disappear at any point without notice and act accordingly. For me that means never hold more than 50,000 Bilt Rewards, since the last transfer bonus was capped at that level and I expect future ones will be too.
The bulk resale market for gift cards is currently wildly volatile largely due to Pepper; if there were a VIX for gift cards (GIX?), it’d probably be approaching historic highs. (Thanks to GCG)
I’ve seen the question “should I transfer miles to Hawaiian with the bonus?” in about a dozen places since the news dropped. My opinion that no-one asked for: Wait until August 30-31 to decide and see if we get any indication of the DoT’s feelings in the meantime. And also how many Alaska MileagePlan miles have you redeemed in the last 18 months? That should probably play into your calculus.
In advantage play (gambling with an edge over the house), the Kelly Criterion or Kelly Formula gives a simple calculation for the best amount to bet to maximize earnings. We can draw an analog for resellers, whether it’s the buyer’s group kind or the gift card arbitrage kind.
The Propeller Head Part
The generalized Kelly formula, rewriting a bit to express terms familiar to resellers, is:
ploss = The probability that you’re going to lose your profit
%loss = The percentage you’ll lose if a loss happens
%gain= The percentage you’ll gain if you don’t lose
A Simple and Specific Example
Let’s look at Pepper, which may or may not pull the rug out from under you at any point in the next year. With Pepper, you’re probably earning about 3.9% from your credit card (4x Membership Rewards, worth 4.4% cash back, times 90% due to Pepper’s convoluted redemption). Assuming your buy rate equals your sell rate after rewards are paid out (buy at 90%, sell at 90%), then we’ve got a simple calculation:
ploss = 10% (pick your own number here, but let’s say there’s a 1 out of 10 chance of Pepper failure)
%loss = 10% (worst case you lose all of the discount Pepper gives)
%gain= 3.9% (the percentage you’ll gain if you don’t lose, in this case Membership Rewards)
Then run the numbers and get:
%float = (1-0.10)/0.10 – 0.10/0.039= 644% (when probability of loss = 10%)
What the hell, you might ask? Why is that number over 100%, and how do I invest that much? Well, the answer is either (1) you should float all of your bank roll to maximize profit because you’re much more likely to win than lose, or (2) you need 5.44 other players to help you.
Increasing the Chance of Failure
What if you think there’s a 30% chance of Pepper failure though? The calculation is again simple:
%float = (1-0.30)/0.10 – 0.30/0.039 = -692% (when probability of loss = 30%)
What the double hell, you might ask? Why is that number over 100% and also negative? The formula is telling you that if you think Pepper’s got a 30% chance of failure in the next 30 days, you shouldn’t invest anything; “kill it with fire” says the formula.
Finding the Middle Ground
So, what’s the cut-off at which the formula switches from LFG to hells-to-the-no? I’ll spare you the algebra, but it’s easy to find by setting %float=0 and solving for ploss. Doing that gives:
The Kelly criterion is surprisingly insensitive for churning problems, switching from above 100% (1.0) to below 0 very quickly. But, if you’re 3/4 certain that Pepper isn’t going to fail before your rewards are paid out, keep going.
Special thanks to John Reeder for poking me on the subject, and another special thanks to John for the idea for a follow-up piece on the subject: what if you know they’re gonna steal your money, but not when? Stay tuned, or, like yesterday, don’t; you do you.
What happens if your flight is delayed past 11:59 PM on March 31, 2025? I dunno, but I image it wouldn’t be fun to clean up. (Thanks to Vince for sending me the correct promotion end date)
– There are Chase Offers and BankAmeriDeals for Meijer currently floating around – You have to clip the coupon in your MPerks account – This looks like the kind of deal that you can reclip after buying to repeat – Sometimes Meijer gas stands also sell gift cards
Meijer sells Pathward and Sunrise gift cards.
Delta Stays and Delta Car Rentals have a promotion for MQD earning on hotels and car rentals booked directly through the portal by September 30 for travel by October 31, earning at one mile per dollar spent. A few random thoughts:
– You can book VRBO bookings through Delta Stays – You can list things on VRBO, and sometimes VRBO runs promotions – Delta Platinum and Delta Reserve American Express cards have a Stays credit – For upcoming travel where status doesn’t matter, you might as well earn MQD – Delta Stays is not the same thing as Delta Vacations, don’t confuse them – Delta gift cards do not work at Delta Stays
Always be probing. Am I playing this one, asked no-one? No, because I have Diamond through 2030 thanks to prior shenanigans and as a result MQDs are effectively worthless for me until then.
Again, remember that Delta Vacations is different than Delta Stays even though they’re technically the same company, so your AmEx credits won’t work here because I guess late-stage capitalism, or something.
Side note: John Reeder challenged me once on my position about “floating what I could afford to lose”, and his counter-point is that in advantage play, the Kelly betting method governs your bets (or as an analog, money at risk) in order to maximize potential profit and indirectly minimize the risk of loss. There’s something there for churners; stand-by for a future post on the topic. Or don’t; you do you.
AirCanada Aeroplan’s customer service center, but as a bedroom.
– The voucher doesn’t does work outside of the US, but ymmv – The voucher can be used on multiple orders – The voucher works for Uber and Uber Eats – You’ve only been able to apply one voucher per Uber account per promotion
The vouchers typically come about a month after the end of the promo. (Thanks to nutella)
– $90 off of $450 or more in airfare at Delta – $20 off of $200 at Viator
The first one is easily gameable. The second one might be if you’re creative and have a penchant for shenanigans.
Southwest has a code for 25% off of award bookings booked today for travel between September 4 and December 18 with promo code SAVE25NOW. The blackout days and cities paragraph is too lame to summarize, so just assume that the sale only applies on days that you don’t want to travel from cities that you don’t want to visit.
I repriced ten upcoming reservations and only one was eligible for the discount.
Happy Monday!
The answer to the question: What happens if you combine bad Monday jokes with Uber Eats?
The RebatesMe shopping portal has a new member cash back bonus of $40 for new accounts that spend $10 or more through the portal in the first year. Rather than signing up directly on the site though, use a friend’s referral and they’ll earn $45 if you earn more than $10 in cash back in the first 90 days. Lots of numbers there, right?
Typically RebatesMe requires only a new email address for sign-up, but may also do phone number text verification for redemption. (Thanks to FM)
EDITOR’S NOTE: I flubbed the math in yesterday’s post. My only excuse is that I was using a cyrillic Soviet-era LED driven calculator and forgot to carry the Д when performing the Ж. I’ve updated the math and promise to learn Cyrillic before trying this again.
– Economy prices went up between 23% and 58% – Business prices went up between 35% and 63%
This is of course the same kind of trash that you find in a junkyard after a tornado; but also we should expect that different carriers’ Avois point values are going to converge on one another eventually so it’s predictable trash. In the mean time, DansDeals has a great chart on the cheapest currencies for booking AA flights post Qatar’s devaluation.
I usually try and order these items based first on how interesting I think they are, and second to try and group like things together(-ish). That was harder than normal today.
– $2,000 statement credit after $30,000 spending three months – $2,000 additional statement credit after every $500,000 spent during the first year – $150 statement credit to waive the annual fee after $150,000 spend
The base card earning structure is 2% on everything. Ignoring the annual fee credit, the sign-up bonus effectively adds: 6.67% extra on your first $30,000 spend and 0.4% extra on exact $500,000 spend increments after. For the math challenged, that’s 8.67% back and then 2.4% back on all spend with proper optimization. The second level hack is to pair it with a miles earning Capital One card to transfer the outsized earning into mileage programs.
– 150,000 miles after $30,000 spend in three months
Including the normal 2x earning, this card a 7x card for the first $30,000 spend. The $395 annual fee is not waived, but the card does include a somewhat gameable annual $300 travel credit.
– US East to the United Kingdom is slightly cheaper in all cabins – The rest of US to Europe awards are up 17% for Y, 11% for J, and 50% for F – Continental US to Asia is up 33%
The booking engine and pricing engine both remain quirky and the typical weirdness largely still persists. (Thanks to AwardWallet)
The Citi BestBuy credit card, a future Unsung Hero (thanks to prodding by Derthsidious), has a few recent developments:
– There’s an uncapped 15% back in rewards on your first day through September 13 – You can redeem points for non-expiring BestBuy gift cards
The card has no-annual fee and it earns 3x on gas, and 2x on grocery and dining. If the landing page for the card looks familiar to another weird card, that’s because it’s a cousin to another Unsung Hero.
VanillaGift.com has fee free Visa gift cards through Saturday for back-to-school funzies with promo code VGBTS24. Purchase limits are $10,000 per account per rolling 24 hours, and note that American Express first party cards won’t earn rewards on this site. But that’s one of the many reasons we have non-first party AmExes, right?
These are Vanilla / Incomm cards which have liquidation throttles at most major chains for in-person transactions.
Rejected design for the Capital One Spark Plus card (sadly).