Introduction

American Express terms and conditions for new credit and charge card applications famously don’t tell the whole story about whether or not you’re eligible for a bonus. Instead when applying for a card there are just a few rules: If you get a pop-up telling you that you’re not going to earn a bonus during an application, you’re not going to get it. If you don’t get a pop-up, you will. If you get pop-ups on most or all of your applications, you’re in the colloquial “pop-up jail”, or PUJ as we’re collectively calling it.

American Express’s Current Inmate Count

We’ve seen a significant increase in pop-up jail incarcerations in 2024, presumably related to American Express’s concerns about its ability to maintain record profits in exactly the way that Boeing can’t. To quantify this to an (only partially scientific) extent, I used churning.io to search for the number of occurrences of “PUJ” on reddit.com/r/churning in several time periods:

Month“PUJ” Comments
Jul 20233
Aug 20236
Sep 20237
Oct 202339
Nov 202325
Dec 202342
Jan 202478
Feb 202454
Mar 2024 (month to date)70
The pop-up jail trend according to frequency analysis on reddit.com/r/churning

Yes there are measurement errors and biases in this methodology. But also yes, there’s a trend that emerges and matches the general sense in the community that jail is becoming more common.

Breaking Free: Alt

The main method to break out of pop-up jail is to spend a lot on American Express co-branded cards, like a Delta card, Hilton card, or Marriott card. Yes – I understand that “a lot” is rather qualitative, but I’ll quantify it slightly by saying you should be spending well into five figures a month for this method to be likely to succeed.

But, let’s get to the whole point of this post, the alt method:

To get out of pop-up jail, close all of your cards with American Express, wait 90-ish days, then start-over like you’re a new customer.

– MEAB’s tome of apocryphal wisdom

Let’s call this one the “apocryphal sneak-attack” to go along with the related sneak-attack strike back. Good luck, and happy Wednesday!

A different kind of pop-up jail, courtesy of Microsoft.

EDITORS NOTE: In 2024, I’ve introduced Guest Post Saturdays. If you’re interested in contributing, please reach out! Today’s guest post is from a new travel blogger but seasoned financial hacker, Graham, who offers a unique insight in many aspects of the hobby. His prior post on applying churning to changing jobs can be found here and should probably be required reading for any churner switching W-2 jobs.

Traveling for work doesn’t need to be a break-even operation. There are plenty of won’t-get-you-fired tricks to earn a little extra personal return when jet-setting your way to Lubbock Texas to get your barrels cleaned at Scrub-A-Dubb Barrel Company. Here are a few that I’ve found:

  • Meeting Credit Card Sign Up Bonus Spend: Many companies allow you to put corporate travel spend on a personal card, and then reimburse that expense. This is one of the ways I meet my minimum spend requirements for sign up bonuses. I consistently manage to get a few thousand dollars of spend per trip (mostly from hotel stays, occasionally from having the privilege of expensing team dinners).
  • Loyalty programs: Many companies will allow you to put your personal hotel, airline, and rental car loyalty program numbers on work reservations. If your company uses Concur, you can even add those programs to your profile and have them automatically added when you book travel. If your personal travel portal doesn’t support adding the program during booking, you can usually add it after the fact on the provider’s website.
  • Credit Cards Offers: If you can put corporate travel on a personal card, you can take advantage of offers from your bank for spending money at a given company. The more cards you have, the more offers might be available. Instead of looking through the offers on every one of my cards individually, I use offer.love to look up the hotel and rental car companies I’m considering using. After filtering by companies that meet my requirements and are within corporate policy, I pick the one with the highest offer. For example, right now Hertz has a $90 back on $350 offer at Amex and Westin has $98 back on $980 at US Bank.
  • Promotions Directly with Travel Companies: Companies periodically offer promotions directly on their website. For example, Marriott is currently offering 1k points and 1 elite night credit per night and United has a Mile Play promotion offering me 2,900 points for taking one flight. I always make sure to add these promotions to my account before booking corporate travel. 
  • Amex Corporate Advantage Program: If you have an Amex corporate card, you might be eligible for Amex’s corporate advantage program. This program lets you save on your personal card annual fees. You save $150 on the Platinum Card, $100 on Gold, $75 on Green, and $50 on Blue. The sign up bonuses when signing up through this program are terrible (eg. a Platinum card comes with an 80k point bonus through this program vs the 150k points you can easily get by opening the application page in incognito mode), however, you can link an existing card to the corporate advantage program after you’ve already opened your card. Just talk to a customer service representative using the chat support option, and they can add it in a few minutes. The fee discount won’t work on the first year’s annual fee if you do this, but it will apply in every subsequent year, making it perfect for cards you intend to keep in your wallet over the long term.
  • Combining Work and Personal Travel: Not all companies allow this, but my company’s travel policies explicitly allow combining personal and work travel. Say, for example, I am traveling from New York to California for work, and I want to go to Hawaii for vacation afterwards. Rather than booking a round trip work trip from New York to San Francisco, and then a round trip personal trip from New York to Honolulu, I’m allowed to book a New York to San Francisco to Honolulu work trip. My company’s policy requires our travel agents to price out the work-only option and the work + personal option, and I only pay the difference. This can often net out to hundreds of dollars of savings when doing personal travel in the vicinity of a work destination.
  • Corporate Discounts and Promotions for Personal Travel: Every company has access to various corporate perks for personal travel. For example, my company gives me access to United’s Break from Business discounted fares. We also have status match offers with United and Delta available internally, which are better than the public ones (eg. the public United status match is valid for 120 days, vs our internal one is valid through January 31st 2025). We currently also have access to a promotion to earn Explorist status with Hyatt. We also have a ton of discounts on rental cars, flights, and hotels through fond.co. It’s worth taking a poke around your company’s internal wikis / slack / mailing lists to see what kind of benefits you have for personal travel.

While corporate travel can be personally profitable, I should add a few notes of caution:

  • Know the Policy; Stay Within It: Odds are that your job pays orders of magnitude more than the tricks I’ve outlined in this post. These tricks are allowed at my company, but may not be allowed at yours. For example, some companies require all business expenses to be put on a corporate card, if you have one. Getting fired for violating your corporate travel policy to earn a couple hundred bucks would be a very bad return on investment. So make sure to read and understand your corporate travel policy, and never do anything you wouldn’t be comfortable explaining to your director / VP / CEO / misc. corporate overlord.
  • Beware the Cost of Messing Up Reimbursements: Many of the tricks above rely on putting corporate travel expenses on a personal card. If you mess up and forget to submit one expense (or it gets rejected; see point above), it might outweigh all the personal gains from your trip and put you in the red. Make sure you have a reliable system for tracking and submitting your expenses before putting work expenses on a personal card.

About the Author

I love understanding systems, and optimizing for the best outcomes within the rules as implemented (rather than as written, which is a distinction all churners should be keenly aware of). This love has led me to a career in cyber security, to churning, and also to a general obsession with optimizing all things finances. I’ve recently turned that last point into a blog where I write posts like this one (with many more in the pipeline). If you’re interested in that kind of content, there’s a subscribe box at the bottom of the blog.  And if you think I’ve missed something, gotten something wrong, or should write future posts on a particular topic, please drop me a line.

– Graham

Yes, cruise ships have morticians. Side benefits include free travel and reimbursable expenses.

Credit card agreements are full of goodies. The goodilooking for holes in what the Terms and Conditions say, for example by navigating Citi’s T&Cs, we discover a way to earn multiple Citi Premier bonuses back-to-back.

Consider though, that Terms and Conditions also provide a roadmap for where to go looking for new manufactured spending opportunities by virtue of telling you what sorts of transactions may not be eligible for earning points. American Express’s boilerplate says something like:

Eligible purchases do NOT include: fees or interest charges; purchases of travelers checks; purchases or reloading of prepaid cards; purchases of gift cards; person-to-person payments; or purchases of other cash equivalents

Next time you’re looking for new opportunities, look to your card issuer for ideas.

Happy Wednesday!

Navigating the landscape by flipping your view.

EDITORS NOTE: In 2024, I’ve introduced Guest Post Saturdays. I’m still looking for more guest posts, please reach out if you have something interesting to share with the community! Today’s guest post is from Southwest Airlines kingpin and family travel guru, Brian M!

Garden The Flexible Options (GTFO) and travel better! Employing gardening strategies for multiple travel options reserved with flexible change and cancellation terms mitigates the risks of uncertainty and dampens the negative impacts of uncontrollable factors that affect travel.  Moreover, one’s travel plans become more adaptable.  For those about to travel, we salute you!

The concept of gardening a reservation is not new. In the travel maximization context, “Gardening” is the practice of booking and monitoring a travel reservation while consistently analyzing whether the booked reservation (which may have been impacted by some outside factor like a schedule change) may be efficiently improved through some sort of action(s) or change(s) and the activity of undertaking that action or change to improve the subject reservation.   When factors affect a reservation that one is monitoring, then one may be able to (or may have to) undertake some action that could lead to an improved reservation. Always be probing the alternatives of a reservation to determine whether inaction, a change, or a cancellation may be the best decision. Deals can vary at original booking and over time; so, using and revisiting different levels of one’s travel waterfall of techniques is essential.  

Flexible reservations are also not new; but, flexibility does have value. Most car rentals have long had very flexible cancellation terms.  And, many hotel reservations have had flexible change and cancellation terms.  More recently, flight reservations issued by more carriers, especially through their award loyalty programs, have become more flexible.  Importantly, flexibility may be free!  Okay, that’s not quite true because even if there is no monetary cost to a change or cancellation, one would still need to undertake the effort to book, change, or cancel a reservation (so, there is an expenditure of time and effort) and there’s an opportunity cost of those points or miles.  Regardless, booking flexible rates/fares can preserve the ability to be ready for uncertainty, including both known unknowns and unknown unknowns. Fares and rates may drop. Flight times may change. New, more preferred, flights may become available. Accommodation amenities may close. Natural disasters may impact a destination. A car type may no longer be available or suitable. A travel companion may become ill or simply decide to no longer travel. To be impacted by an external force is human; to prepare for uncertainty is divine.  Changes will happen and the adept can adapt by gardening existing flexible reservations. When the reservation gets tough, the tough garden the flexible reservation!

Options in travel, like in life, are important. Reserving multiple flexible options for aspects of travel or flexible options for entire trips enables one to gain more value and empowers one with more control to exercise the desired option (and cancel the undesired flexible option(s)) when it becomes time to strike. Furthermore, gardening those options amplifies the value and control unlocked by flexible change and cancellation terms. Could one sow one’s travel field with inexpensive option seeds with the intent that some schedule change or weather lemons may grow to produce a bushel of opportunities and enjoy some refreshing non-stop lemonade? However, to reserve multiple flexible options with award program currencies, one must earn those currencies first. Miles need to be earned before they can be burned.  So, earning a sufficient volume of miles and points can be helpful to book early and book often. But, what volume may be sufficient varies and could be lower than may initially seem to be required given the ability to reduce, reuse, and recycle miles and points over time as options are canceled and changed. Miles burned for a reservation may rise like a phoenix from the ashes of cancellation ready to fly into action for the next reservation. Consideration about how to option the travel is also important – which traveler(s)? which flight(s)? which accommodation(s)? which date(s)/night(s)? which elite benefit(s)? which booking method? Considerations are unique for each aspect of each trip for each traveler. 

And, putting these three concepts together creates a travel strategy greater than the sum of its parts empowering one to travel better. A trip that may have been originally booked with a 2-stop flight itinerary on a less preferred day to a counter pick up for an expensive compact rental car to drive to the Hyatt Place Lubbock may be gardened to become become a better option – a non-stop flight to stroll directly to the rental car aisle to choose any inexpensive full-size car to drive to the Hyatt Regency Wichita after freely canceling non-preferred flexible alternatives. However, time, effort, and organization are mandatory to the success of any GTFO travel strategy.  So, determining how deep to dive into each aspect can be critical to maintaining sanity and avoiding The Optimizer’s Curse. Therefore, too many specifics related to a GTFO travel strategy would be imprudent. One must decide for oneself whether to, when to, and how much to utilize such a travel strategy. Of course, there are risks associated with the strategy beyond loss of sanity, including that duplicate reservations may be automatically canceled by the travel provider. Furthermore, speculation is undesirable: one must decide for oneself where to draw one’s own line – how far is too far and what may create too much risk given potential adverse consequences.

Travel is about the journey and the destination. So, utilize a GTFO travel strategy to burn some miles to GET THE F* OUT – both to travel better than one otherwise might and to spend less! Or, don’t travel – cash-out miles and improve life in a different way! No matter what, miles earned are only worth the value gained when burned. 

“Better to be prepared for an opportunity and not have one, than to have an opportunity and not be prepared.” Travel opportunity is knocking and you may have the option to seize it today while maintaining the flexibility to seize a different opportunity tomorrow by gardening each of those seized opportunities until one becomes the best option.

– Brian M

Preparing to garden a few existing bookings.

Up until the implosion of PayPal Bill Pay a few weeks ago, funding new deposit accounts was a favorite side-effect for certain types of manufactured spend, partially because it was one of the main quick-hit arising when you opened new target accounts. All of those new funding data points and subsequent shenanigans lead to a counterintuitive principle:

Banks and credit unions prefer old school hand-written checks for initial deposits over just about everything else.

Why is this? Frankly I have no idea, but I can tell you that one of the fastest ways to get compliance looking into your activities is to ACH, wire, or bring cash into a new deposit account right out of the gate. For some reason though, those hand-written checks side-skirt initial “stolen funds” and other fraud concerns because reasons known only to the depths of KYC.

Have a nice weekend!

The bank’s “Know Your Customer” team cubicle.

We’ve talked about avoiding a potential banking shutdown with the Sneak Attack Strike Back technique in the past. The strike back technique is basically closing all of your accounts preemptively when you’re in hot water and it doesn’t look like you’re getting out.

This advice is probably timely (again) because we’ve seen sporadic reports of fitness club related shutdowns at American Express for the last couple of months, and a new pattern seems to have emerged based on those shutdowns: If you’ve ever been suspended by American Express over chargebacks after you got ripped to shredz, you’re likely going to be shutdown soon. This applies even if you’ve been unsuspended for a long time.

The takeaway? If you know what I’m talking about and you’ve been suspended at AmEx, It’s time to reevaluate your risk profile. If you don’t know what I’m talking about, just take this as another MEAB cryptic post that “don’t nobody can understand” and have a nice Tuesday!

Pictured: Ripped to shredz.

EDITORS NOTE: In 2024, I’ve introduced Guest Post SaturdaysToday’s guest post is from a new travel blogger but seasoned financial hacker, Graham, who offers great insight on application of churning techniques to other aspects of finance.

tl;dr:

  • The tricks you know from churning can be applied elsewhere in life, such as when you change jobs:
    • You can double dip on 401k matches and mega backdoor contributions
    • You can hold out for the best offer on a once-in-a-lifetime operation like rolling an old 401k to IRA
    • You can drain corporate benefits, like you’d drain an Amex coupon book before closing the card
    • You can get your annual fees (aka taxes) refunded if you get money clawed back by your employer
    • Just like you book refundable bookings as backups, you can rely on COBRA as a refundable (never charged, really) backup insurance option

Intro

In the world of churning and travel hacking, we’re used to using all sorts of tricks to get the most value for ourselves. We double or triple dip on annual benefits, we hold out for the best offers on NLL cards, we drain the coupon book benefits on a card before closing it, we take advantage of grace periods for getting annual fees refunded, and we make preventative refundable travel bookings. It turns out that the kinds of tricks we use for credit cards and travel also apply to many other aspects of life. In this post, I go through all the ways I’ve found to apply churning tricks to the process of changing jobs.

It should go without saying, but I’m just some random dude on the internet that isn’t a lawyer or accountant (and more importantly isn’t your lawyer or accountant). I’ve done my best to research and cite these tricks, and to include my own experience where I have it, but make sure to do your own research and understand the consequences of what you’re doing before blindly applying tips in this post.

401ks

Double Dipping: Two 401k Matches

Many employers offer to match the money you contribute to your 401k each year. Those matches apply to an overall per-employer limit ($69,000 for 2024) not your personal limit ($23,000 for 2024). Having two employers gives you the opportunity to get two full matches. Let’s imagine this scenario:

  • Employer 1 offers a 50% match on contributions (up to some fraction of your salary), and you’ve earned enough for up to a $7.5k match on 15k contributions
  • Employer 2 offers a 50% match on contributions (up to some fraction of your salary), and you will earn enough for up to a $5k match on 10k contributions

There are multiple ways to optimize this scenario:

  • Easier, Less Profitable Way – Limiting Contributions at Employer 1: You could limit your contributions to Employer 1’s plan to $15k, so you maximize the match without going over. Then when you join Employer 2, you can use your remaining space to contribute $8k, getting $4k of your possible $5k match. This leaves some money on the table, but nets you more than if you’d just maxed your 401k at one or the other employer.
  • Riskier, More Profitable Way – Excess Deferral + Corrective Distributions: You could contribute $15k to Employer 1’s plan and $10k to Employer 2’s plan. This would put you in a situation where you’ve achieved the maximum match, however, it also puts you $2k over your $23k personal limit and means you’ve made an Excess Deferral. The consequences of an Excess Deferral are double taxation on that money, and potentially additional penalties, which probably outweigh the value of the additional match. You can avoid the double taxation and penalties with a Corrective Distribution that removes $2k from Employer 1’s plan. The catch is that Employer 1’s plan may not be willing to provide Corrective Distributions, or Employer 1 may attempt to claw back the match. Before attempting this method, you should confirm your plan supports Corrective Distributions and you should be prepared to really pay attention when filing your taxes.

Note that there are plenty of other nuances of 401k plans that might affect your personal results, such as true ups and vesting schedules. Make sure you know both plans inside and out and have thought it through before attempting.

Double Dipping: Two Mega Backdoor Contributions

The mega backdoor roth is the lesser-known big brother of the backdoor roth, and it lets you sock away tens of thousands of dollars through your employer’s 401k plan. An even lesser known thing is that because mega backdoor contributions are not Elective Deferrals, they’re only subject to the overall per-employer limit ($69,000 for 2024), not your personal contribution limit. That means if you change employers through the year –and both plans support it– you can do the mega backdoor roth twice.

Holding Out for the Best Offer: Saving a 401k to Transfer

When leaving a company, you often have three choices for what to do with your 401k:

  1. Keep it with the current plan administrator (beware: there may be fees)
  2. Roll it into an IRA
  3. Roll it into your new 401k plan

There are many pros and cons to each that are beyond the scope of this post (eg. IRAs have fewer bankruptcy protections than 401ks), but here are two reasons you might want to hold off on rolling your old 401k into your new plan:

  • You can sometimes roll a 401k into an IRA to get relationship pricing at banks. For example, I used an old 401k to get to the next relationship pricing tier on my mortgage, saving an additional 1/8% on my mortgage rate. Note that including retirements in relationship pricing is not the norm, and Citi is one of a few banks I found that did that.
  • You can sometimes find significant bonuses to bring an IRA to brokerages. For example, Robinhood has a 3% match right now (beware they require you to keep the money there for 5 years)

One thing to be aware of if you plan to use one of these tricks is the pro rata rule. If you do backdoor roth IRA contributions, the rule can create negative tax consequences if you leave your pre-tax money in an IRA through the end of the year. My personal workaround was to roll my old 401k into an IRA to get the Citi relationship pricing, and then roll the IRA into my new 401k a month later (all within the same year).

Draining Benefits: Using up Annual Benefits

Many companies have miscellaneous benefits that reset to full at the beginning of the year, and have a use-it-or-lose-it model. Examples include commuter cards and FSAs. Many benefits will cease to be available once you leave, and others will have a limited window to submit expenses after you leave. Make sure to keep track of the deadlines for these accounts, and drain them.

Note that some benefits like FSAs are based on paycheck deductions that happen throughout the year, but the full amount may be available in your account starting on Jan 1. I don’t believe there are laws governing this, but on departure my company doesn’t claw back FSA spend that exceeded paycheck contributions. If this is the case at your company an you know you’re leaving far enough in advance during open enrollment period, you could max out your FSA contributions to take advantage of this edge case.

Fee Refunds: Tax Refunds on Clawbacks

If you get any money clawed back when changing jobs (eg. a signing bonus that didn’t fully vest), keep track of it. If you previously paid income taxes on that money, you may be able to deduct the clawback from your income. I personally was able to deduct a $14,000 clawback for the 2019 tax year and had my return accepted with no audit, but this may be a scenario where you want an accountant for CYA purposes.

Backup Bookings: COBRA for Health Insurance

Insurance from your old job usually lasts to the end of the month that you left. If you don’t start your new job by then, COBRA is a program that lets you pay to continue your old coverage. You have 60 days from when your coverage ends to request that continuation of coverage under COBRA, and the coverage “is always retroactive to the day after your employer coverage ends”. You pay the full cost if you do elect, but if you have a short gap in insurance, you can hold off on electing for COBRA until you know if you happen to need it or not. If it turns out you did need it, elect after the fact and be covered. If it turns out you didn’t need it, you’ve saved on the cost of insurance.

About the Author

I love understanding systems, and optimizing for the best outcomes within the rules as implemented (rather than as written, which is a distinction all churners should be keenly aware of). This love has led me to a career in cyber security, to churning, and also to a general obsession with optimizing all things finances. I’ve recently turned that last point into a blog where I write posts like this one (with many more in the pipeline). If you’re interested in that kind of content, there’s a subscribe box at the bottom of the blog. And if you think I’ve missed something, gotten something wrong, or should write future posts on a particular topic, please drop me a line.

– Graham

Graham’s light evening reading, prolly.

Introduction

A favorite past time for miles and points hackers is often to think about how to exploit an edge that might form when something big happens. It makes for a great thought experiment, but generally that’s all it is for a long time. Let’s illustrate with one item in particular.

This Week’s Hotness

Mainstream news crossed paths with miles and points news this week, and you’ve no doubt already heard that Capital One has inked a deal to buy Discover. I’ve got the same general thoughts and questions that a lot of you probably have, like:

  • If you’re shutdown with Capital One, would holding a Discover card or a Discover Business card get you back in?
  • Wait, Discover has a Business card?
  • Will the DoJ even let this happen? They successfully prevented JetBlue and Spirit from merging, which would have created the fifth largest airline in the US. Discover is already the fourth largest processing network, and four is bigger than five, so uhh, yeah.
  • Discover owns its own processing network like American Express, which means that if Capital One completes its purchase, it will be in effectively direct control of its interchange fees. Will that mean more rewards for us?
  • What would a hotdog with a donut bun taste like?
  • What will happen to Diner’s Club cards that run on the Discover network, and incidentally remain a great alternate way to earn points transferrable to Alaska?

These are all great questions, but they’re also all completely nebulous at best, and nearly impossible to predict at worst.

Back to the Question

Coming full circle, how do we exploit an edge with big news like this? The answer is, frankly we have no concrete idea about what to do in the early days and weeks of a major change, just like we have no idea about what a donut-hotdog might taste like before we make it. It’s still fun to think and theorize, but in the end, sitting and waiting until we have more data is actually the play.

Also, I lied, we do know how a donut hot dog would taste ahead of time.

Bonus

Yes, this all applies to AA’s ambiguous loyalty points earning changes too.

Yes, these are actually a thing.