Category: Wisdom

MEABNOTE: I’ll be going on a blogging vacation at the end of the year and there won’t be any daily posts between December 18 and December 31. After that, we’ll ring in the new year on January 1, 2025 with the 2024 version of Travel Hacking as Told by GIFs though, so no need to be up in arms, but I guess it’s ok if you’re up in legs.

What happens with your points when a major bank shuts down your accounts? If you’re in New York, you’ve got 90 days by law to redeem your points, though the options for redemption may change on shutdown. If you’re not in New York, here’s what the landscape looks like:

  • Chase: You’ve got 30 days to redeem or transfer your miles
  • Capital One: Your miles are immediately redeemed at 0.5 cents per mile
  • American Express: Your points are forfeited at the end of the business day
  • Citi: Your points are forfeited at the end of the business day
  • Wells Fargo: Your points are forfeited immediately

With American Express and Citi, if you’re quick at noticing the shutdown, you can call their redemption departments immediately and likely get your points redeemed or transferred out. The phone numbers for each:

  • American Express Membership Rewards: 800-297-3726
  • Citi ThankYou Points: 800-842-6596

If your points are forfeited, you may be able to mediate or litigate to get your points back, but of course I’m not a lawyer and I’m definitely not your lawyer.

Good luck and stay safe!

Captured: The moment a Membership Rewards bucket drains.

The last week of November saw groups of shutdowns from three major banks: Discover, Wells Fargo, and Chase. If you were affected, sorry – that sucks. But even if you weren’t, we can learn from what happened. Let’s go bank by bank:

Discover

Summary: Repeated negative balances pushed the risk team over the edge.

Explanation: One of the tricks of the trade in high volume manufactured spend is to prepay your credit lines, creating a negative balance on your account in order to be able to spend more than your credit line. Some banks don’t care when you do this, but Discover isn’t one of those banks.

Lesson: Be cautious about overpaying credit lines. Discover isn’t the only bank that doesn’t like it.

Wells Fargo

Summary: Non-standard payment methods spooked the risk team.

Explanation: Sometimes paying a credit account directly via ACH isn’t the best way to pay; as a /r/OldSchoolCool inspired example, CheckFreePay at Walmart Money Centers used to be a great way to pay your Visa and Mastercard bills using Visa and Mastercard gift cards. In the case of recent shutdowns, a payment method that a regular customer wouldn’t normally use was advantageous, at least until Wells Fargo decided it wasn’t.

Lesson: Consider the source of payments to your credit accounts, often banks don’t like abnormal payment methods, and side note: that’s especially true with anonymous payment methods.

Chase

Summary: Prior chargebacks related to fitness club associations finally caught up to bag holders.

Explanation: There was a private manufactured spend group a few years ago that imploded, leaving hundreds of people with outstanding money that wouldn’t be paid back (no, this isn’t Synapse). Some people initiated chargebacks on that money, occasionally well into five figures or more, and Chase finally decided that those chargebacks made account holders personae non gratae.

Lesson: If you ever need to use chargebacks to bail yourself out, make sure the value of the chargebacks exceeds the value of your relationship with the bank.

Good luck out there, and happy Wednesday friends!

Another potential shutdown affecting all churners: Failed identity verification.
(Thanks to Vince for the unfortunately real screenshot)

One of the best pieces of business advice I ever got was at my first startup: “It takes just as long to do a small deal as it does to do a big deal.” That’s often a slight exaggeration because in business, bigger deals usually mean more people are involved, but the sentiment is still roughly correct. Focusing on the big deals is a better use of time when you’ve got a good pipeline.

We can apply that wisdom to all of this weekend’s opportunities in gift card reselling, buyers groups, online arbitrage, point alchemy, and to an extent with travel bookings too. My companion advice to the above for this weekend, specifically, is:

Set a minimum deal size and minimum effective hourly wage for all of your shenanigans. If something flashes by and it’s below that threshold, wait for the next thing. It’ll come.

Have a nice weekend!

Pictured: My first startup, or something.

Bank of America, Wells Fargo, Chase, Citi, and plenty of your favorite credit unions offer premium (or sometimes even fee-free) cards that offer annual credits tied to the calendar year. Most issuers also let you refund an annual fee up to 30 days after it posts too. Combined, that means December is often the best time of the year to get a card because:

  1. Your first statement is usually issued 30 days after getting a card
  2. Your annual fee posts on the 12th statement around 360+30 days after opening
  3. Most issuers give you an annual fee refund if requested within 30 days of posting pushing that to 360+30+30 days
  4. 12 statements will straddle three calendar years: 2024, 2025, and 2026

Let’s take the American Express Business Platinum. Annually, you’ll earn (amongst other things, like I dunno, prolly a $1.50 monthly credit to Dollar Tree):

  • $200 airline incidental credit
  • $400 Dell credit ($200 in the first half and again in the second)
  • $199 Clear credit

So if you apply for a card in late November or December, your 12th statement won’t generate until between mid-December 2025 and mid-January 2026. Once that happens, you’ve still got another 30 days for games and an annual fee refund. You’ll get:

  • $600 in airline incidental credits (2024, 2025, and 2026)
  • $800 in Dell credits (2H2024, 1H2025, 2H2025, 1H2026)
  • $450 in Adobe credits (2024, 2025, and 2026)
  • $597 in Clear credits (2024, 2025, and 2026)
    (though you should discount those Adobe and Clear credits significantly)

There are a few gotchas to watch for: Bank of America’s annual fee refund after it posts isn’t guaranteed; Capital One’s is guaranteed, but the guarantee is that they definitely don’t offer fee refunds; or how the stupid Dell credits may be going away from the American Express Business Platinum in July, 2025.

Happy Tuesday!

Next time: The Halloween triple dip?

The Stunt

Sometimes travel hackers get stuck with a ticket that’s got a cancellation fee (I’m looking at you and your stupid $75 award ticket redeposit fee FlyingBlue) or a ticket that simply isn’t cancellable for any fee even if you’re Steve Buscemi (actually, especially if you’re Steve Buscemi). You’ve got two choices if your plans change and you’re not going to take one of those flights:

  • Pay the fee to cancel if you can, or just eat the ticket cost if you can’t
  • Play the odds and hope that you don’t need to do either of the above

Playing the odds means waiting for the airline to offer free changes or refunds due to one of:

When one of those things happens you won’t be taking off for Lubbock, but instead you’re headed to refund-town (but you’ve probably got to request the refund from the airline, and in some cases before departure). The odds aren’t great though; at best the chances of this working are somewhere between 1/6 and 1/10, unless you own a pregnant turtle.

The Gotchas

There are a few ways this can malfunction:

  • You forget to cancel before the cancellation window expires after the game didn’t work, which matters especially with programs like Virgin Atlantic that require you to cancel before the check-in window opens
  • You don’t request a refund in a timely manner from the airline
  • The airline disagrees about what a significant delay is (but 2+ hours is usually sufficient)

Personally I put a reminder in my phone for an hour before the flight or cancellation window, whichever comes first, to figure out whether the stunt is going to work and to pay the cancellation fee if I can and it didn’t.

Good luck!

AA’s new Flagship First catering meal concept: “playing chicken with an airline”. They’ll end up cutting the ketchup at launch for cost savings though.

Introduction

One of my favorite travel tools is seats.aero, a site that shows you inventory for award flight redemption availability across about a dozen mileage programs. It’s got limitations in that data is only available for certain routes, award discounts for elites and card holders aren’t included, data isn’t refreshed for hours or days depending on which searches have been run, and plenty of other small things too. But the tool is perfect for illustrating a concept in churning and travel hacking: By finding your perfect redemption, sometimes you also find someone else’s perfect redemption.

Background

I was looking for space to open on an international First award, and while I generally knew about when award space opened up on the potential routes that I wanted to fly, I wanted to fine-tune the timing with fresh data-points. So, a few weeks before when I thought the route would open:

  • I looked for where inventory was opening up on the routes I might take, using seats.aero and a couple of airline partner’s mileage programs
  • I saw that the routes I wanted usually opened up the morning US time, and usually 3-5 days out
  • I also saw that seats.aero wouldn’t see inventory right away, exactly as expected given how it works

My takeaway was that at five days out, I needed to search for the inventory I wanted every couple of waking hours, but especially in the morning.

The Ouchee

Starting five days out, here’s what happened:

  • T-5: No inventory
  • T-4: No inventory
  • T-3: No inventory

I did have a backup flight booked on British Airways, so there wasn’t a concern about getting home, but it’s British Airways. So late on the evening of T-3, let’s call it approximately T-2.5, I used seats.aero to look at business class availability on major routes from Europe to my preferred US airport to see what my best options were that weren’t British Airways.

Seats.aero showed plenty of cached results for my search, and I began investigating those on different airline websites. While I was exploring, seats.aero was running a real-time search in the background in another browser tab. I kept exploring and saw a notification from seats.aero pop-up, but because I’d just looked for space and it wasn’t there, I assumed the alert was for some other route that I was also monitoring.

Fast-forward a few minutes later to when I looked at the alert. It was for the flight and route that I wanted! So, I confirmed the space with a partner airline’s award search, then started to book it. But, the space vanished before I could complete the booking.

What happened? I’m certain that someone else had a seats.aero alert for the same route that I did, and they got the same alert after my real-time search showed that space had opened. Because I delayed by a few minutes, they got the flight before I did, and they found out about the flight because of me too.

The Band-Aid

I was annoyed at myself for a couple of minutes, but in my research I found that when one route had award availability open up, other routes usually did too. Since I’d only searched for one airport, seats.aero had only refreshed its inventory for that airport. No other alerts for other routes had likely gone out.

I searched my second best airport option, and First space was open there too. I booked that instead and got (mostly) the redemption I wanted.

The Takeaway

When you use a tool like seats.aero, PointsYeah, point.me, or Award Tool, that alerts based on the results it finds, you might trigger alerts for your competition too. When space really matters, consider skipping those tools and use airline award sites directly.

Of course the concept applies to manufactured spend, churning, and other branches of travel-hacking too, the implementation is just slightly different.

Happy hacking!

The magnitude of my ouchee.

I have two favorite old-school niche travel blogs, TravelBloggerBuzz and The Free-quent Flyer. One of the interesting insights from the latter, from way back in 2016, was about manufacturing small transactions with Plastiq. At the time, Plastiq’s transaction fees were percentage based and didn’t have minimums so you could send a very small payment and pay a $0.01 fee for it, a perfect way to manufacture transactions.

Plastiq fixed the small payment nearly zero-fee transaction years ago, but Gideon at The Free-quent Flyer set up scheduled transactions through the year 2026 before the minimums kicked-in and those transactions are still going under the old fee structure.

There’s a lesson here, especially because we just had another niche payment method go away this week: Whenever you can schedule your games to continue into the future, you probably should find a way to do so. If you played your cards right, you may have years of shenanigans ahead of you even after something dies.

Good luck, and remember: I’m only cryptic and Machiavellian cause I care.

Warning: You can go too far with manufacturing transactions, but on the other hand I never saw a Plastiq hat.

When you’re traveling internationally, carrying a debit card that doesn’t charge foreign transaction fees or currency conversion fees, and that offers reimbursements on ATM operator fees is the second chapter of travel hacking 101. I conducted a non-scientific poll to see which card travel hackers prefer, and tallied the results from 10 probably made up respondents:

  • 8/10: Charles Schwab debit
  • 1/10: Random credit union debit card
  • 1/10: MEAB always spills too much or never enough

If you run a survey of popular travel blogs, you’ll find the same general distribution. The Schwab debit card is generally considered the gold standard, but regularly you’ll find stories about the card being fraud locked while you’re trying to use it. Those fraud locks require a call to Schwab to iron out, and while they’re quick, the friction is real.

There’s a better way though: Enable Schwab SMS account alerts, and rather than getting a fraud lock, you’ll get an SMS alert when an ATM transaction happens and you’ll be able to respond and clear the alert when Schwab suspects fraud. To enable:

Enable SMS and/or Push-notifications at Profile → Alert Settings. Just don’t confuse this with Profile → Alerts which is different somehow, duh.

Happy Wednesday!

Kermit demonstrates a different hangover recovery technique.