Monday Morsel: Have a Reason Ready

As churners scale, inevitably a FinTech, bank, quasi-casino gaming site, or Jamie Dimon (impersonator?) will call and ask exactly what you’re doing with their product and why you’re behaving the way you are.

When this happens, things usually go a lot better if you have a plausible answer already on-deck. A few suggestions:

Good luck and happy Monday!

Alternative excuse: I was trying to unlock all of the bank’s notification achievements.

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