{"id":8239,"date":"2023-09-12T04:00:00","date_gmt":"2023-09-12T10:00:00","guid":{"rendered":"https:\/\/milesearnandburn.com\/?p=8239"},"modified":"2023-09-11T21:49:38","modified_gmt":"2023-09-12T03:49:38","slug":"budgeting-a-magic-word","status":"publish","type":"post","link":"https:\/\/milesearnandburn.com\/index.php\/2023\/09\/12\/budgeting-a-magic-word\/","title":{"rendered":"\u201cBudgeting\u201d: A Magic Word"},"content":{"rendered":"\n<p>When you talk to a bank to change something, ask for something, appeal something, or to close something, you\u2019ll often be asked some form of \u201cWhy are you doing this?\u201d Usually customer service is asking for two reasons: first, because they\u2019ve got metrics and they need to keep track of reasons that people call, and second, they\u2019ve got practiced responses and rebuttals for common objections.<\/p>\n\n\n\n<p>There\u2019s a simple answer to \u201cWhy?\u201d that almost always ends the conversation without any further discussion and you should add to your repertoire: \u201cBudgeting\u201d<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<p class=\"has-ek-indent\" style=\"--ek-indent:20px\">[Q] Why do you have so many AmEx cards?<br>[A] Budgeting<\/p>\n\n\n\n<p class=\"has-ek-indent\" style=\"--ek-indent:20px\">[CS] This card offers thousands of dollars in savings for a small annual fee, why would you want to close it?<br>[Churner] Budgeting<\/p>\n\n\n\n<p class=\"has-ek-indent\" style=\"--ek-indent:20px\">[Q] Why do you have 27 checking accounts at our bank?<br>[A] Budgeting<\/p>\n\n\n\n<p class=\"has-ek-indent\" style=\"--ek-indent:20px\">[Q] Why are you downgrading this card two weeks after you upgraded it?<br>[A]: Budgeting<\/p>\n\n\n\n<p class=\"has-ek-indent\" style=\"--ek-indent:20px\">[Q]: I see a bunch of back-to-back charges for $49x.xx. Why didn\u2019t you just run a single big charge?<br>[A]: Budgeting<\/p>\n\n\n\n<p class=\"has-ek-indent\" style=\"--ek-indent:20px\">[Q]: Why did you receive nearly a hundred envelopes from American Express with your name and Roman numerals?<br>[A]: Budgeting<\/p>\n\n\n\n<p class=\"has-ek-indent\" style=\"--ek-indent:20px\">[Q]: How come your American Express Business Platinum card is stored on your daughter\u2019s Delta SkyMiles profile?<br>[A]: Budgeting<\/p>\n\n\n\n<p class=\"has-ek-indent\" style=\"--ek-indent:20px\">[Q]: Why did you open a teen spending debit card when you don\u2019t have kids?<br>[A]: Budgeting<\/p>\n\n\n\n<p class=\"has-ek-indent\" style=\"--ek-indent:20px\">[Q]: Why does MEAB exist?<br>[A]: Budgeting<\/p>\n\n\n\n<p>Good luck, and happy Tuesday!<\/p>\n\n\n<div class=\"wp-block-image is-style-editorskit-rounded\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"259\" height=\"194\" src=\"https:\/\/milesearnandburn.com\/wp-content\/uploads\/2023\/09\/3876be53-5138-4f03-9243-506d3ebd238b-70213-00002776898bdb8e_file.jpg\" alt=\"\" class=\"wp-image-8238\"\/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\" style=\"font-size:14px\">For bonus points, send template dashboards showing your &#8220;budget&#8221; to customer service. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you talk to a bank to change something, ask for something, appeal something, or to close something, you\u2019ll often be asked some form of<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[56],"tags":[],"class_list":["post-8239","post","type-post","status-publish","format-standard","hentry","category-wisdom"],"_links":{"self":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts\/8239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/comments?post=8239"}],"version-history":[{"count":6,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts\/8239\/revisions"}],"predecessor-version":[{"id":8248,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts\/8239\/revisions\/8248"}],"wp:attachment":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/media?parent=8239"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/categories?post=8239"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/tags?post=8239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}