{"id":5492,"date":"2022-10-07T04:00:00","date_gmt":"2022-10-07T10:00:00","guid":{"rendered":"https:\/\/milesearnandburn.com\/?p=5492"},"modified":"2023-04-18T11:21:10","modified_gmt":"2023-04-18T17:21:10","slug":"weekend-wisdom-probe-desktop-and-mobile","status":"publish","type":"post","link":"https:\/\/milesearnandburn.com\/index.php\/2022\/10\/07\/weekend-wisdom-probe-desktop-and-mobile\/","title":{"rendered":"Weekend Wisdom: Probe Desktop and Mobile"},"content":{"rendered":"<h4>Introduction<\/h4>\n<p>Something that likely slipped under the radar for most of you is that in late spring, <a class=\"ek-link\" href=\"https:\/\/www.flyertalk.com\/forum\/delta-air-lines-skymiles\/2077644-next-gen-re-shop.html\">Delta moved to a new rebooking engine<\/a>. The change has wide implications on how gaming certificates, same day confirmed changes, schedule changes, elite upgrades, and international changes work, and as a result I\u2019ve had to relearn how to best utilize each of those things in Delta\u2019s new \u201cnext gen reshop\u201d workflow. <\/p>\n<p>This post isn\u2019t actually meant to be about Delta though, so watch for more about that here at some point in the future (especially because for the most part the public information about all of these things is now partially or completely wrong). What is relevant for today is that with Delta\u2019s new engine:<\/p>\n<\/p>\n<p class=\"has-ek-indent\" style=\"--ek-indent:20px\">The desktop and mobile app don\u2019t produce the same results.<\/p>\n<p>This point is true with plenty of the services we use in the hobby, including bill payment services, fintech platforms, airlines, ride-sharing services, and others.<\/p>\n<h4>Relevance<\/h4>\n<p>Obviously you should look into both the mobile app and the website when you\u2019re exploring something (and you already knew that after reading the post\u2019s title). What might be different when you do? Without naming services, here are a few we\u2019ve seen recently:<\/p>\n<ul>\n<li>Authentication is needed on the website, but not mobile<\/li>\n<li>Many search results are returned on mobile, but only a few results are returned on the website<\/li>\n<li>A transaction will work successfully on the website, and fail on mobile<\/li>\n<li>Promo codes work on mobile but are rejected on the website<\/li>\n<li>Spend limits are higher on mobile than on the website<\/li>\n<\/ul>\n<p>Of course there are other examples out there too. When you\u2019re exploring, look for multiple ways in.<\/p>\n<div class=\"wp-block-image is-style-editorskit-rounded\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" alt=\"\" class=\"wp-image-5497\" height=\"307\" sizes=\"auto, (max-width: 468px) 100vw, 468px\" src=\"https:\/\/milesearnandburn.com\/wp-content\/uploads\/2022\/10\/computer.jpeg\" srcset=\"https:\/\/milesearnandburn.com\/wp-content\/uploads\/2022\/10\/computer.jpeg 468w, https:\/\/milesearnandburn.com\/wp-content\/uploads\/2022\/10\/computer-300x197.jpeg 300w\" width=\"468\"\/><\/figure>\n<\/div>\n<p class=\"has-text-align-center\" style=\"font-size:14px\">Pictured: The computer driving a particular payment processor\u2019s website (which explains why the mobile app made in a different century behaves differently).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Something that likely slipped under the radar for most of you is that in late spring, Delta moved to a new rebooking engine. The<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":1,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[56],"tags":[],"class_list":["post-5492","post","type-post","status-publish","format-standard","hentry","category-wisdom"],"_links":{"self":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts\/5492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/comments?post=5492"}],"version-history":[{"count":6,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts\/5492\/revisions"}],"predecessor-version":[{"id":6929,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts\/5492\/revisions\/6929"}],"wp:attachment":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/media?parent=5492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/categories?post=5492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/tags?post=5492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}