{"id":11311,"date":"2025-02-18T04:00:00","date_gmt":"2025-02-18T11:00:00","guid":{"rendered":"https:\/\/milesearnandburn.com\/?p=11311"},"modified":"2025-02-18T08:35:00","modified_gmt":"2025-02-18T15:35:00","slug":"lessons-from-the-big-axe-american-express-2025-edition","status":"publish","type":"post","link":"https:\/\/milesearnandburn.com\/index.php\/2025\/02\/18\/lessons-from-the-big-axe-american-express-2025-edition\/","title":{"rendered":"Lessons from the Big Axe: American Express 2025 Edition"},"content":{"rendered":"\n<p>American Express shut down the accounts for a large number of churners yesterday. If you were affected, I&#8217;m sorry, that sucks and I hope you&#8217;re back with AmEx soon. What happened exactly? Let&#8217;s start with vitals:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shutdowns happened between 1 PM and 5 PM Eastern<\/li>\n\n\n\n<li>Shutdowns didn&#8217;t occur simultaneously, they were spread throughout the day<\/li>\n\n\n\n<li>The <a href=\"https:\/\/milesearnandburn.com\/index.php\/2023\/08\/04\/weekend-wisdom-the-sneak-attack-strike-back\/\">Apple Pay early warning system<\/a> didn&#8217;t work this time<\/li>\n\n\n\n<li>Shutdown emails used the reason &#8220;accounts [&#8230;] not being used for the intended purpose&#8221;<\/li>\n\n\n\n<li>Applying for a new card after shutdown was instantly denied with the reason &#8220;previously engaged in abuse, misuse, or gaming&#8221;<\/li>\n<\/ul>\n\n\n\n<p>Now, let&#8217;s talk causes. I don&#8217;t work at American Express so I can&#8217;t offer definitive evidence, but we have plenty of data points that all point in the same direction. Those say:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PayPal games didn&#8217;t cause this<\/li>\n\n\n\n<li>Employee cards didn&#8217;t cause this<\/li>\n\n\n\n<li>Referrals didn&#8217;t cause this<\/li>\n\n\n\n<li>Back-button didn&#8217;t cause this<\/li>\n\n\n\n<li>Lots of sign-up bonuses didn&#8217;t cause this<\/li>\n\n\n\n<li>Fitness club history didn&#8217;t cause this<\/li>\n\n\n\n<li>The floosies were a common denominator and probably came back to bite<\/li>\n<\/ul>\n\n\n\n<p>Notes and lessons from American Express shutdowns in general:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can&#8217;t add new transfer partners once a shutdown happens*, so add partners now<br \/>*&#8230; unless you have an AmEx business checking account<\/li>\n\n\n\n<li>You can only transfer 999,999 Membership Rewards per day per transfer partner<\/li>\n\n\n\n<li>AmEx doesn&#8217;t close other players at the same address for guilt by association<\/li>\n\n\n\n<li>You&#8217;ve got until the end of the day to cash out your points when you&#8217;re shutdown<\/li>\n\n\n\n<li>If you cash-out with gift cards, only the physical ones work post shutdown<\/li>\n\n\n\n<li>AmEx won&#8217;t refund annual fees for shutdown cards on their own<\/li>\n\n\n\n<li>You can accelerate pending Membership Rewards points if you make a payment, call, and get lucky<\/li>\n\n\n\n<li>Don&#8217;t trust <a href=\"https:\/\/www.reddit.com\/r\/churning\/comments\/1irgis7\/comment\/mdbhik1\/?utm_source=share&amp;utm_medium=web3x&amp;utm_name=web3xcss&amp;utm_term=1&amp;utm_content=share_button\">the reasons for shutdown from commenters that weren&#8217;t part of the shutdown<\/a><\/li>\n<\/ul>\n\n\n\n<p>And finally, my advice:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shutdowns probably aren&#8217;t over yet<\/li>\n\n\n\n<li>If you rank high on the floosie scale and aren&#8217;t yet shutdown, <a href=\"https:\/\/milesearnandburn.com\/index.php\/2023\/08\/04\/weekend-wisdom-the-sneak-attack-strike-back\/\">consider a sneak-attack-strike-back<\/a><\/li>\n\n\n\n<li>If you end up shutdown and a rep tells you they can&#8217;t help you transfer your points, HUCA<\/li>\n\n\n\n<li>If you have lots of posted charges and pending points, try and get them accelerated<\/li>\n\n\n\n<li>Don&#8217;t forget about the arbitration clause for pending points that haven&#8217;t posted<\/li>\n<\/ul>\n\n\n\n<p>Good luck out there!<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"554\" height=\"727\" src=\"https:\/\/milesearnandburn.com\/wp-content\/uploads\/2025\/02\/image-10.png\" alt=\"\" class=\"wp-image-11312\" style=\"width:420px\" srcset=\"https:\/\/milesearnandburn.com\/wp-content\/uploads\/2025\/02\/image-10.png 554w, https:\/\/milesearnandburn.com\/wp-content\/uploads\/2025\/02\/image-10-229x300.png 229w\" sizes=\"auto, (max-width: 554px) 100vw, 554px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\" style=\"font-size:14px\">A small post-shutdown brew to lighten the evening.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>American Express shut down the accounts for a large number of churners yesterday. If you were affected, I&#8217;m sorry, that sucks and I hope you&#8217;re<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[54,13,62],"tags":[],"class_list":["post-11311","post","type-post","status-publish","format-standard","hentry","category-credit-cards","category-louse","category-shenanigans"],"_links":{"self":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts\/11311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/comments?post=11311"}],"version-history":[{"count":6,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts\/11311\/revisions"}],"predecessor-version":[{"id":11318,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/posts\/11311\/revisions\/11318"}],"wp:attachment":[{"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/media?parent=11311"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/categories?post=11311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/milesearnandburn.com\/index.php\/wp-json\/wp\/v2\/tags?post=11311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}